[Apply Now] Application Support Engineer

3 weeks ago

Bangalore, India Jobted IN C2 Full time

Overview: About company: Consilio stands as the global leader in eDiscovery, document review, flexible legal talent, and legal advisory & transformation consulting services. With its Consilio Complete suite of capabilities, the company empowers multinational law firms and corporations using innovative software, cost-effective managed services, and deep legal and regulatory industry expertise. Renowned for its expertise in litigation, HSR second requests, internal and regulatory investigations, eDiscovery, document review, information governance, compliance risk assessments, cybersecurity, law department management, and contracts management. Role Overview: As a part of Global Support Services, the Application Support Engineer will technical support key eDiscovery systems including industry wide applications as well as a suite of internal solutions that set Consilio as the leader in what we do. his role requires a strong aptitude for troubleshooting, independent problem-solving, and a solid understanding of enterprise application architecture. The engineer will work both independently and collaboratively within a global team to ensure application stability, performance, and continuous improvement. Responsibilities: - Troubleshoot and resolve complex application issues across multiple layers (web server, application server, database). - Monitor and maintain uptime, scalability, and performance of eDiscovery platforms and custom-built solutions. - Analyze logs and system behavior using tools like Event Viewer, IIS Manager, and SQL Server Management Studio. - Respond to support tickets within defined SLAs, providing clear communication and effective resolutions. - Collaborate with cross-functional teams including Data Operations, Project Management, DBA, and Infrastructure. - Document troubleshooting steps, solutions, and best practices - Continuously learn and adapt to new technologies and internal tools. - Use scripting and query languages (e.g., PowerShell, T-SQL, JavaScript) to automate tasks and solve unique problems. - Participate in after-hours testing and support rotations as part of a 24/7 global support model. Qualifications: Education: - Bachelor’s degree in Computer Science, Information Systems, or equivalent experience. Experience: - 4+ years of experience in technical support or application engineering roles. - 3+ years of experience with Relativity or similar eDiscovery platforms. - Proficient in Microsoft SQL Server, with the ability to write basic to intermediate T-SQL queries. - Comfortable working in Linux environments, including use of the command line interface (CLI). - Practical experience with scripting tools such as PowerShell and RegEx for automation and troubleshooting. - Skilled in using diagnostic and administrative tools such as Event Viewer, IIS Manager, and SQL Server Management Studio. Consilio’s True North Values - Excellence We strive to make every client our advocate - Passion We DO because we CARE - Collaboration We win together through teamwork and communication - Agility We flex, adapt and embrace change - People We value, respect and invest in our teammates - Vision We create clarity of purpose and a clear path forward Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

  • IT System Engineer

    3 weeks ago

    Bangalore, India People Prime Worldwide Full time

    About Company: They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society....

  • Support Engineer Ii

    3 weeks ago

    Bangalore, Karnataka, India Amazon Full time

    DESCRIPTION Perfect Order Experience POE Team is looking for a passionate results-oriented operationally focused Support Engineer to support the fast-evolving and expanding Seller Compliance space The role encompasses working with a support engineering team that provides support for multiple products and platforms including engineering development support...

  • Support Engineer

    1 week ago

    Bangalore, India Mindteck Full time

    Job Opportunity: L2 Support Engineer (Multiple Positions) Location: Bangalore-Remote Start Date: ASAP (within 2–3 weeks) Type: 24x7 L2 Support Salary: Open to discuss We are hiring L2 Support Engineers to join our dynamic IT team. We have openings for: Junior Engineers: 2–3 years of experience Lead Engineer: 5+ years of experience Key Skills &...

  • Support Engineer

    1 week ago

    bangalore, India Mindteck Full time

    Job Opportunity: L2 Support Engineer (Multiple Positions) Location: Bangalore-Remote Start Date: ASAP (within 2–3 weeks) Type: 24x7 L2 Support Salary: Open to discuss We are hiring L2 Support Engineers to join our dynamic IT team. We have openings for: Junior Engineers: 2–3 years of experience Lead Engineer: 5+ years of experience Key Skills &...

  • Petroleum Engineer

    1 week ago

    Bangalore, Karnataka, India Wipro Full time

    We use cookies to offer you the best possible website experience Your cookie preferences will be stored in your browser s local storage This includes cookies necessary for the website s operation Additionally you can freely decide and change any time whether you accept cookies or choose to opt out of cookies to improve website s performance as well as...

  • Apply Now! Devops Engineer L3

    1 week ago

    Bangalore, Karnataka, India Wipro Full time

    We use cookies to offer you the best possible website experience Your cookie preferences will be stored in your browser s local storage This includes cookies necessary for the website s operation Additionally you can freely decide and change any time whether you accept cookies or choose to opt out of cookies to improve website s performance as well as...

  • (Apply Now) Visa Returnship Program 2025

    3 weeks ago

    Bangalore, Karnataka, India Visa Full time

    Company Description Visa is a world leader in payments and technology with over 259 billion payments transactions flowing safely between consumers merchants financial institutions and government entities in more than 200 countries and territories each year Our mission is to connect the world through the most innovative convenient reliable and secure payments...

  • Application Security

    1 week ago

    Bangalore, Karnataka, India Varite Full time

    Company Name VARITE India Private Limited About The Client An American multinational technology corporation headquartered in Armonk New York it is present in over 175 countries It specializes in computer hardware middleware and software and provides hosting and consulting services in areas ranging from mainframe computers to nanotechnology As one of the...

  • ▷ (Apply Now) Cad Engineer - L2

    1 week ago

    Bangalore, Karnataka, India Wipro Full time

    We use cookies to offer you the best possible website experience Your cookie preferences will be stored in your browser s local storage This includes cookies necessary for the website s operation Additionally you can freely decide and change any time whether you accept cookies or choose to opt out of cookies to improve website s performance as well as...

  • Apply Now: Sales Support Specialist

    3 weeks ago

    Bangalore, India ABB Full time

    At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world. This Position reports to: Sales Support Manager...