Executive- Incidents Management System Centre(IMSC)
2 weeks ago
Job Description Sr. Executive Incidents Management System Centre - Handling inbound and outbound calls that include calls for Preventive maintenance, ATM updates / custodians/ Vendors and other calls from FLM/ SLM Support - Co- ordination with different departments (Field/ UPS/ CRA/ OEM vendors) - Handling the escalation from Internal/ External sources and maintain a healthy relationship with all the stakeholders - Providing online technical support to field engineers and Electrician - FLM and SLM Follow up & Alert handling/ Escalation handling - Incident Management & Logging of Complaints - Ensuring minimum ATM downtime associated with ATM Hardware / Network / Power Responsibilities: - Monitoring of ATMs as well as Coordinating with ATM officers for FLM, SLM - Maintain the track for high priority issues, Co- ordinate with local Coordinators, area managers and Vendors for resolution - Authenticate the dependency for down time of ATMs and work closely to make ATM operational on priority - Escalate high TAT calls to internal/external stakeholders - Handle interactions on phone as well as on mail within stipulated period Desired Attributes: - Energetic, excellent communication skills, Team spirit, Team Player, Problem solving approach - Experience and Education Background: 1-3 years preferably from ATM Industry - Any Undergraduate OR Graduate with Good Communication Skills - Open to work in Rotational Shifts (Day / Night)
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Engineer - Stage Automation System
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Engineer - Stage Automation System
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Mumbai, India The Executive Centre Full timeThe Executive Centre (TEC) is Asia’s premium flexible workspace provider, opened its doors in Hong Kong in 1994 and today boasts over 240+ centres in 37 cities and 15 markets. The Executive Centre caters to ambitious professionals and industry leaders looking for more than just an office space - they are looking for a place for their organisation to...
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Investor Relations Associate
1 week ago
Mumbai, India The Executive Centre Full timeThe Executive Centre (TEC) is Asia’s premium flexible workspace provider, opened its doors in Hong Kong in 1994 and today boasts over 240+ centres in 37 cities and 15 markets. The Executive Centre caters to ambitious professionals and industry leaders looking for more than just an office space - they are looking for a place for their organisation to...
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Investor Relations Associate
1 week ago
Mumbai, India The Executive Centre Full timeThe Executive Centre (TEC) is Asia’s premium flexible workspace provider, opened its doors in Hong Kong in 1994 and today boasts over 240+ centres in 37 cities and 15 markets.The Executive Centre caters to ambitious professionals and industry leaders looking for more than just an office space - they are looking for a place for their organisation to thrive....
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Investor Relations Associate
1 week ago
Mumbai, India The Executive Centre Full timeThe Executive Centre (TEC) is Asia’s premium flexible workspace provider, opened its doors in Hong Kong in 1994 and today boasts over 240+ centres in 37 cities and 15 markets.The Executive Centre caters to ambitious professionals and industry leaders looking for more than just an office space - they are looking for a place for their organisation to thrive....
