Relationship Executive

1 Role Relationship Executive RE - New to Bank NTB As a Relationship Executive focusing on New to Bank NTB clients your main responsibility is to bring in new customers who don t already have an account or relationship with the bank Key Duties - Acquiring new customers retail or SME - Promoting banking products accounts deposits credit cards loans - Understanding customer needs and matching them with the right bank product- Maintaining relationships to encourage future business2 Bank Deposit ProductsThese are products where customers deposit money with the bank You ll need to explain the features and benefits of these options Types Savings Account - Offers interest ATM access and is ideal for regular saving Current Account - No interest used for daily transactions ideal for businesses Fixed Deposit FD - Locked for a term e g 1 year and gives higher interest Recurring Deposit RD - Fixed monthly deposit for a set term What to Highlight - Interest rate- Minimum balance- Tenure flexibility- Premature withdrawal rules- Safety especially for large deposits - insured by central bank up to a limit 3 Drive Credit Card SalesAs a Relationship Executive you may be assigned targets to sell or drive credit card sales Key Points to Know Types of credit cards Classic Gold Platinum Cashback Travel etc Eligibility salary credit score residence- Benefits to pitch - Welcome bonuses- Cashback or reward points- Airport lounge access - Free movie tickets or dining discounts- Interest-free period usually 45-55 days Charges Annual fee may be waived on spending Interest rate on unpaid duesLate payment feeSales Tips - Match card type with customer lifestyle e g traveler shopper salaried - Explain how the customer can avoid interest pay full due on time - Handle objections like I already have one by offering value add or balance transferGeneral Tips for Success - Know your bank s products in detail- Be polite but confident- Understand the customer s financial goals- Build trust - don t just sell educate the client- Keep up with offers promotions and policy changes ref updazz com