Head of CloudOps SRE

Job Description About the Role: 13 About the Role We are seeking a forward-thinking and highly effective Head of CloudOps SRE to lead the operational excellence and reliability of S&P Global's cloud and compute infrastructure across a multi-cloud estate (AWS, Azure, GCP). As a senior technology leader, you will be responsible for managing a team of operational engineers to ensure the resilience, security, and performance of our cloud, compute, backup, and storage services. Your primary focus will be on driving SRE principles to ensure platform availability while identifying opportunities to improve cost efficiencies, performance, and security. You will champion a culture defined by customer obsession, agility, and continuous improvement, and spearhead initiatives ranging from strategic vulnerability remediation to the support of cutting-edge GenAI technologies for operational intelligence. This role requires a leader who can bridge high-level strategy with deep operational oversight to sustain world-class service delivery for S&P Global's vital products. Key Responsibilities: - Lead and Inspire: Direct and empower a team of operational engineers, fostering a high-performance culture aligned with values like inclusion, agility, and continuous learning. - Ensure Operational Excellence: Own the reliability, availability, and performance of the multi-cloud (AWS, Azure, GCP) and on-premise compute and storage estate, targeting high availability and ensuring minimal downtime. - Drive Security and Compliance: Oversee critical operational tasks, including efficient patching, rapid remediation of all critical vulnerabilities, and proactive security enhancements to maintain a hardened and compliant infrastructure. - Strategize FinOps: Identify and support FinOps strategies (cost optimization, resource rightsizing, intelligent tiering) to achieve significant and sustained operational cost savings. - Influence Strategy and Governance: Chair key leadership meetings and workshops to align divisional leaders on cloud strategy, governance, and DevOps alignment. - Champion Transformation: Drive major infrastructure programs, including cloud adoption and the integration of GenAI technologies (Azure OpenAI, AWS Bedrock) to enhance enterprise product scalability and capabilities. - Measure and Report: Design and leverage detailed resource dashboards and metrics to enable data-driven operational decisions, and provide actionable insights. Qualifications: - Extensive experience (15+ years) in Cloud Operations, SRE, or Reliability Engineering in an enterprise-scale, multi-cloud environment (AWS, Azure, GCP). - Proven success in leading and mentoring large operational or SRE teams, demonstrating a focus on organizational upskilling and cultural transformation. - Expertise in implementing and scaling Cloud FinOps principles and tooling to deliver measurable cost savings and resource efficiency. - Strong technical background in managing large-scale compute, storage, and backup estates, with a focus on security hardening, patching, and vulnerability management. - Demonstrated ability to drive large-scale migration and remediation programs and operational efficiency initiatives. - Experience integrating or adopting GenAI/LLM technologies into operational or platform capabilities is highly desirable. - Exceptional executive communication, influencing, and stakeholder management skills. What's In It For You Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: - Health & Wellness: Health care coverage designed for the mind and body. - Flexible Downtime: Generous time off helps keep you energized for your time on. - Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. - Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. - Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. - Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity . ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - ----------------------------------------------------------- IFTECH103.2 - Middle Management Tier II (EEO Job Group)