▷ [25/09/2025] Tele Caller Executive

15 hours ago

Thane MH IN Austral International Co. Full time

Job Title Telecaller - Healthcare Industry Experience 0 6 - 2 years Freshers may apply Industry Healthcare Hospital Clinic Diagnostic Center Job Summary We are looking for a motivated and empathetic Telecaller to join our healthcare team The ideal candidate will be responsible for making outbound calls to patients handling inbound inquiries scheduling appointments following up on reports and promoting healthcare services while maintaining a patient-friendly approach Key Responsibilities Make outbound calls to prospective and existing patients for appointments follow-ups and feedback Handle incoming calls and resolve queries related to services appointments reports etc Explain available healthcare services health packages and special offers to patients Maintain and update patient database with accurate information Schedule appointments with doctors diagnostic tests and other medical services Coordinate with internal departments doctors lab reception to ensure smooth service Ensure excellent patient service through effective communication and problem-solving Meet daily weekly calling targets as assigned by the team lead supervisor Key Skills Excellent communication and interpersonal skills Patient empathetic and polite phone etiquette Basic knowledge of healthcare terminology preferred Proficient in MS Office and basic computer operations Ability to handle multiple calls and stay organized under pressure Qualifications Minimum HSC or Graduate in any stream Prior experience as a telecaller customer care executive in the healthcare or service industry is a plus Fluency in English Hindi and regional languages as required Job Types Full-time Permanent Pay 10 000 00 - 20 000 00 per month Schedule Day shift Language English Preferred Work Location In person

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