Account Manager

About Anakin Anakin is a Y-Combinator-backed technology company and a competitive pricing intelligence platform for brands and online stores. Anakin sends eCommerce stores and brands the pricing, products and trends data of other similar stores (their competitors) so they can adjust their prices accordingly, fast. We collect web data at scale so that you don't have to. We track and categorise all this data using AI and machine learning. Role Overview We're looking for a dynamic Account Manager to own and grow relationships with Anakin's key global enterprise customers. You will be responsible for driving customer success, building trusted partnerships, and increasing revenue within existing accounts through strategic engagement, value delivery, and expansion opportunities. This is a high-visibility role that sits at the intersection of sales, strategy, and customer success, where your impact directly influences Anakin's growth. Key Responsibilities - Account Ownership: Manage and nurture relationships with key enterprise clients across global markets, serving as their trusted advisor and primary point of contact. - Revenue Growth: Develop and execute account plans to drive revenue expansion within existing accounts through upselling, cross-selling, and deeper data adoption. - Strategic Partnership: Understand client business challenges and position Anakin's data solutions to deliver measurable business outcomes. - Customer Success: Ensure consistent delivery of value by monitoring account health, engagement, and retention. - Cross-functional Collaboration: Work closely with Sales, Product, Engineering, and Data Delivery teams to translate customer needs into actionable solutions. - Insight & Influence: Analyse client usage patterns, identify opportunities for improvement, and advocate for customer needs internally to enhance the Anakin platform. - Communication: Present data-driven insights and recommendations to senior stakeholders in both business and technical functions. What You'll Bring - 10-14 years of experience in Account Management or Customer Success, managing high-value B2B accounts (preferably in Data, Analytics, or Tech sectors). - Proven track record of growing revenue within existing enterprise accounts. - Experience handling international clients, especially in the US and Europe, with strong cultural and business acumen. - Strong understanding of data-driven products, APIs, and DaaS models and the ability to explain technical concepts clearly to diverse stakeholders. - Excellent communication, relationship management, and negotiation skills. - Strategic thinker with a growth mindset, driven by outcomes and client success. - Ability to work cross-functionally and thrive in a fast-paced, startup environment. Nice to Have - Experience in eCommerce, Retail Tech, Pricing Intelligence, or Data Analytics. - Understanding of data delivery, APIs, and enterprise integrations. - Familiarity with contract renewals, commercial negotiations, and account expansion planning. - Exposure to compliance and business frameworks across the US and EU markets. Why Join Anakin - High Impact: Be part of a fast-growing YC-backed startup shaping the global DaaS landscape. - Ownership & Growth: You'll own key global accounts and directly influence Anakin's growth trajectory. - Innovative Product: Work with cutting-edge DaaS solutions that combine scale, speed, and intelligence. - Collaborative Culture: Work alongside smart, driven peers who value learning, creativity, and results. - Global Exposure: Manage relationships with some of the most innovative eCommerce and retail players worldwide. - Career Growth: Rapidly grow with a company that's scaling across continents. Ready to Make an Impact? If you're passionate about data, strategy, and building relationships that drive measurable business outcomes, we'd love to meet you. Apply now and help us shape the future of real-time competitive intelligence.