Hiring For Senior Email support

3 weeks ago

Bengaluru, Karnataka, India Glympse Human Capital Services Full time
Job Description

Description

We are seeking a Senior Email Support / Chat Support professional to join our team in India. The ideal candidate will have 1-6 years of experience in providing exceptional customer support through email and chat channels. You will play a crucial role in ensuring customer satisfaction by addressing their inquiries and issues efficiently.

Responsibilities

- Provide exceptional email and chat support to customers in a timely and professional manner.
- Resolve customer inquiries, issues, and complaints through effective communication and problem-solving skills.
- Document customer interactions and feedback accurately in the support system.
- Collaborate with team members and other departments to ensure customer satisfaction and resolve complex issues.
- Maintain a high level of product knowledge to provide accurate information to customers.

Skills and Qualifications

- Excellent written and verbal communication skills in English.
- Proficient in using email and chat support tools and software.
- Strong problem-solving skills and ability to think critically under pressure.
- Familiarity with customer service best practices and standards.
- Ability to work in a fast-paced environment and manage multiple tasks effectively.
- Basic knowledge of computer systems and troubleshooting techniques.

  • Email Campaign Specialist

    5 days ago

    Bengaluru, Karnataka, India DemandNXT Full time

    We Are Hiring For #EmailCampaignSpecialist Location: HSR Layout, 6th Sector #Bangalore (F2F Interview)Experience: 6months to 2 yearsBest in the IndustryShift: Flexible (9AM to 6:15PM) or (12PM to 9PM) | WFO | (Alternative Saturday working)Key Highlights:Role Description1. Experience in email marketing and multi-channel campaign execution, outbound email...

  • Email Campaign Specialist

    6 days ago

    Bengaluru, Karnataka, India DemandNXT Full time

    We Are Hiring For #EmailCampaignSpecialist Location: HSR Layout, 6th Sector #Bangalore (F2F Interview) Experience: 6months to 2 years Best in the Industry Shift: Flexible (9AM to 6:15PM) or (12PM to 9PM) | WFO | (Alternative Saturday working) Key Highlights: Role Description 1. Experience in email marketing and multi-channel campaign execution,...

  • Email Campaign Specialist

    24 hours ago

    Bengaluru, Karnataka, India DemandNXT Full time

    We Are Hiring For #EmailCampaignSpecialist Location: HSR Layout, 6th Sector #Bangalore (F2F Interview) Experience: Fresher to 1 years Best in the Industry Shift: Flexible (9AM to 6:15PM) or (12PM to 9PM) | WFO | (Alternative Saturday working) Key Highlights: Role Description 1. Experience in email marketing and multi-channel campaign...

  • Email Campaign Specialist

    6 days ago

    Bengaluru, Karnataka, India DemandNXT Full time

    We Are Hiring For #EmailCampaignSpecialist Location: HSR Layout, 6th Sector #Bangalore (F2F Interview) Experience: 6months to 2 years Best in the Industry Shift: Flexible (9AM to 6:15PM) or (12PM to 9PM) | WFO | (Alternative Saturday working) Key Highlights: Role Description 1. Experience in email marketing and multi-channel campaign execution,...

  • Email Campaign Specialist

    1 day ago

    Bengaluru, Karnataka, India DemandNXT Full time

    We Are Hiring For #EmailCampaignSpecialist Location: HSR Layout, 6th Sector #Bangalore (F2F Interview) Experience: Fresher to 1 years Best in the Industry Shift: Flexible (9AM to 6:15PM) or (12PM to 9PM) | WFO | (Alternative Saturday working)Key Highlights: Role Description1. Experience in email marketing and multi-channel campaign execution, outbound email...

  • Email Campaign Specialist

    2 days ago

    Bengaluru, Karnataka, India DemandNXT Full time

    We Are Hiring For #EmailCampaignSpecialist Location: HSR Layout, 6th Sector #Bangalore (F2F Interview) Experience: 6months to 2 years Best in the Industry Shift: Flexible (9AM to 6:15PM) or (12PM to 9PM) | WFO | (Alternative Saturday working)Key Highlights:Role Description1. Experience in email marketing and multi-channel campaign execution, outbound email...

  • Email Campaign Specialist

    24 hours ago

    Bengaluru, Karnataka, India DemandNXT Full time

    We Are Hiring For #EmailCampaignSpecialist Location: HSR Layout, 6th Sector #Bangalore (F2F Interview) Experience: Fresher to 1 years Best in the Industry Shift: Flexible (9AM to 6:15PM) or (12PM to 9PM) | WFO | (Alternative Saturday working) Key Highlights: Role Description 1. Experience in email marketing and multi-channel campaign...

  • Email Campaign Specialist

    20 hours ago

    Bengaluru, Karnataka, India DemandNXT Full time

    We Are Hiring For #EmailCampaignSpecialist Location: HSR Layout, 6th Sector #Bangalore (F2F Interview) Experience: 6months to 2 years Best in the Industry Shift: Flexible (9AM to 6:15PM) or (12PM to 9PM) | WFO | (Alternative Saturday working)Key Highlights:Role Description1. Experience in email marketing and multi-channel campaign execution, outbound email...

  • Email Developer/Support

    4 weeks ago

    Bengaluru, Karnataka, India Versatiletech Full time

    Role : Email Developer / SupportEmployment Type : Full timeTime zone : EST ( 6.30 PM IST Till 3.30 AM IST )Budget : Upto 8 L onlyJoining Time : Immediate Joiners only considered*Please do not apply if you have already applied us earlierRequired Skills:- Proficient in HTML, CSS, and JavaScript (specific to email development).- Experience working with FTP...

  • Email Developer/Support

    4 weeks ago

    Bengaluru, Karnataka, India Versatiletech Full time

    Role : Email Developer / Support Employment Type : Full time Time zone : EST ( 6.30 PM IST Till 3.30 AM IST )Budget : Upto 8 L only Joining Time : Immediate Joiners only considered *Please do not apply if you have already applied us earlier Required Skills:Proficient in HTML, CSS, and JavaScript (specific to email development).Experience working with FTP...