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Front Desk Manager
4 weeks ago
The Front Desk Executive will be the first point of contact for parents students visitors and external stakeholders The role requires excellent communication skills a pleasant personality strong organizational ability and a parent-friendly approach while maintaining school protocols and confidentiality Key Roles Responsibilities Front Office Visitor Management Greet parents students visitors and guests courteously and professionally Manage visitor entry issue visitor passes and ensure adherence to school security protocols Coordinate with concerned departments for visitor appointments Parent Student Interaction Handle parent queries related to admissions academics transport and general school information Guide parents and visitors to appropriate departments or staff members Maintain a calm empathetic and solution-oriented approach at all times Admissions Support Act as the first contact point for admission inquiries walk-ins calls emails Share basic information about the school curriculum facilities and admission process Schedule school tours admission meetings and follow-ups with the admissions team Communication Management Attend and route incoming calls professionally Handle emails and messages related to general inquiries Coordinate internal communication between departments when required Administrative Support Maintain front desk records inquiry logs and visitor registers Assist in documentation circular distribution and notices Support school events PTMs and meetings from the front office Coordination Discipline Monitor student movement near reception early arrivals late pickups Inform concerned authorities regarding emergencies or unusual situations Ensure smooth coordination between security transport and administration teams Professional Conduct Maintain confidentiality of school and student-related information Represent the school s values culture and professionalism at all times Ensure reception area is neat organized and welcoming Required Skills Qualifications Graduate in any discipline preferred Excellent verbal and written communication skills English mandatory Pleasant personality with strong interpersonal skills Basic computer knowledge MS Office email school ERP - preferred Prior experience in a school front office or customer-facing role is an advantage Job Type Full-time Pay 35 000 00 - 60 000 00 per month Work Location In person
