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Campaign & Creative Manager I, Creative Studios
4 weeks ago
DESCRIPTIONAt Amazon Advertising we sit at the intersection of advertising and eCommerce With millions of customers visiting us every day to find discover and buy products we believe that advertising when done well can enhance the value of the customer experience and generate a positive return on investment for our advertising partners We strive to make advertising relevant so that customers welcome it - across Amazon s ecosystem of mobile and desktop websites proprietary devices and Amazon Advertising If you re interested in innovative advertising solutions with a relentless focus on the customer you ve come to the right place Key job responsibilities Project managing the execution of advertising campaigns with internal Design AdOps Quality Assurance and Campaign Management teams Manage the troubleshooting of issues as surfaced during the campaign life-cycle Dive deep on data to develop and manage process and product improvement projects with internal stakeholders to improve cross-vertical cross-locale efficiencies Manage end-to-end campaigns for specific areas of business Responsible for giving timely responses to stakeholders on related tasks with guidance i e as per standard operating procedures SOP and SLA Follow established SOPs inventing and simplifying along the way Meets business metrics and goals i e and service level agreements SLAs production and quality targets A day in the life You will earn trust and foster frustration-free advertiser experiences through seamless project management of campaigns aimed at helping advertisers grow their business on Amazon while upholding our end customers experience You will work with internal stakeholders to deliver results that matter to our advertisers for long-term growth Campaign Creative Managers provide efficient and accurate campaign management while identifying opportunities to continuously improve our workflows and implement best practices across teams This means diving deep on campaign management workflow improvements analyzing defects and developing programs to fix root causes and developing scalable mechanisms to deliver results The role provides a fast-paced environment that offers team members continual opportunities to learn be curious and develop their skills About the team This role may support various categories verticals based upon the needs of the business Campaign Creative Managers work with advertising operations and Campaign Creative Managers to ensure campaign delivery and advertising customer success BASIC QUALIFICATIONS- Experience analyzing data and best practices to assess performance drivers - Experience with Excel - 3 years of sales or account management experience - 3 years of digital advertising and client facing roles experience - Strong problem-solving skillsPREFERRED QUALIFICATIONS- Experience in e-commerce or online advertising - Experience analyzing key open issues and resolution metrics for each of the managed accounts - Experience in relationship management within technology start-ups or SaaS Platforms - Strong written and verbal communication skills in English and any one of German French Spanish languageOur inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information If the country region you re applying in isn t listed please contact your Recruiting Partner Amazon
