Windows System Engineer

1 week ago

Hyderabad, India Ghrs Training Full time

Job Description Ghrs Training is seeking a Windows System Engineer to provide essential technical support in an international voice environment. If you're a graduate with experience in technical support, strong communication skills, and expertise in Microsoft products, this role is for you Key Responsibilities: - Provide technical support for Microsoft products, including comprehensive troubleshooting of various issues. - Assist users with device connectivity problems and ensure seamless integration. - Deliver excellent customer service by effectively diagnosing problems and providing clear, actionable solutions. - Document all support interactions and resolutions accurately within the designated system. - Collaborate with other team members to resolve complex issues and share knowledge. About You: - You are a Graduate with a minimum of 1 year of experience in Technical Support (International Voice). - You have strong familiarity with Windows operating systems and Microsoft Office applications. - You possess strong communication skills and the ability to articulate technical concepts clearly to diverse users. - You are customer-focused, patient, and dedicated to delivering excellent customer service. - You are capable of working in a fast-paced environment and managing multiple support requests efficiently.

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