Only 24h Left: Counsellor
2 weeks ago
Emversity is hiring for dedicated #Counselors.
They will play a crucial role in delivering a world class experience to our consumers.
Responsibilities:
1. Walk-in Conversion: Engage with walk-in visitors, providing information about our programs and guiding them through the admissions process.
2. Lead Qualification: Assess and qualify potential students based on their educational background, interests, and career goals.
3. Admissions Guidance: Provide detailed information about courses, admission requirements, and career prospects to prospective students.
4. Application Assistance: Assist applicants in completing the admission forms and ensure all required documentation is submitted.
5. Interviews and Counseling: Conduct interviews and counseling sessions to understand the aspirations of prospective students and guide them towards suitable programs.
6. Collaboration with Academic Departments: Work closely with academic departments to stay updated on course details, faculty expertise, and any changes in admission criteria.
7. CRM Management: Update and maintain accurate records of interactions with prospective students in the Customer Relationship Management (CRM) system.
8. Collaboration: Coordinate with the Marketing and Admissions teams to ensure alignment in efforts to attract and convert prospective students.
9. Performance Metrics: Meet and exceed individual and team-based admissions targets and Key Performance Indicators (KPIs).
Requirements:
Excellent communication and interpersonal skills.
Ability to empathise and build rapport with prospective students.
Strong organisational and time-management abilities.
Results-driven mindset with a track record of meeting or exceeding admissions targets.
Working Days - 6 Days (WFO)
Locations - Jaipur
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