Endpoint Engineer And Co-ordinator

Company Description Technology is our how And people are our why For over two decades we have been harnessing technology to drive meaningful change By combining world-class engineering industry expertise and a people-centric mindset we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses From prototype to real-world impact - be part of a global shift by doing work that matters We are looking for ambitious professionals who appreciate the advantages of working within a multicultural and international company with the same dedication to teamwork and excellence We are interested in candidates who can demonstrate a passion for IT possess drive initiative enthusiasm and who are flexible and good team players Responsibilities Co-ordinating scheduled visits to client sites Overseeing day to day Onsite Tasks Being a point of contact and escalation for remote teams and staff working onsite Operationally managing ticket queues across various locations Cross training and upskilling Onsite team members Managing a multi-platform endpoint environment DesktopServer Day to day responsibility for the technologies that support the endpoint estate Working alongside Endava s clients delivering high level support and guidance for their short- and long-term requirements Discussing problem resolution with client and internal managers Work within established configuration and change management policies to plan agree and deliver changes Always investigating potential threats and upcoming technical obstacles that could jeopardize the deliver of our services The ability to analyze and outline potential changes within the infrastructure to improve performance Maintaining and improving support information and documentation Ensuring estate license obligations are fully met Mentoring junior technical staff Involvement in installation projects Qualifications We are looking for intelligent people who have previously worked in technical roles within an IT-focused company with multiple offices and a business-critical international infrastructure Mandatory skills and experience Extended experience with various Endpoint Systems Management tools including Intune SCCM SMP Jamf Workspace One Omnissa Extended experience with various Anti-Virus and Security solutions including Sophos McAfee Tenable Ivanti Patch my PC Defender Ability to develop automation strategies Asset Management lifecycle experience Strong Powershell scripting skills Administrating Microsoft Entra AD GPO PowerBI experience Be highly proficient in Windows Apple Mac O S at both desktop and server Demonstrable ability to learn and pick up new technologies Administrating Microsoft AD GPO Browser management including Chrome Firefox Edge IE Patch management and delivery in a multi-platform environment O365 Experience Co-ordinating staff Excellent standard of English language both verbal and written Well-developed communication skills Understand of GDPR and various compliance standards Desirable skills Experience of cloud technologies AWS Azure Hyper V VMWare Microsoft Exchange Working knowledge of ITIL Additional Information At Endava we re committed to creating an open inclusive and respectful environment where everyone feels safe valued and empowered to be their best We welcome applications from people of all backgrounds experiences and perspectives because we know that inclusive teams help us deliver smarter more innovative solutions for our customers Hiring decisions are based on merit skills qualifications and potential If you need adjustments or support during the recruitment process please let us know