Senior Product Owner I

About Marriott:

Marriott Tech Accelerator is part of Marriott International, a global leader in hospitality. Marriott International, Inc. is a leading American multinational company that operates a vast array of lodging brands, including hotels and residential properties. It consists of over 30 well-known brands and nearly 8,900 properties situated in 141 countries and territories.

Role Title: Product Owner HINT

Position Summary:

The Product Owner is responsible for managing innovative and emerging products within the Hotel Operations and Building Systems Team. This role will collaborate with business partners and engineering/ facilities systems vendors to maintain a well-groomed product backlog of feature enhancements that include refined user stories ready for development and solid timelines.

The Product owner will demonstrate management skills and leadership in a highly matrixed environment and must be comfortable working with multiple stakeholders on numerous competing priorities. The candidate will be moderately technical with a proven record of creative solutioning and problem-solving in addition to developing multi-year technology roadmaps for products.

Job Responsibilities:

Technical Product Owner:

- Maintain a well-groomed product backlog of features to include refined user stories that are ready for development
- Help define new product features and optimizations of existing ones, and incorporate them into product roadmaps
- Support the definition of guest service product requirements and development of the product roadmap
- Provide clear vision and scope documentation, use cases, workflows, and wire-frames to support development
- Coordinate testing, acceptance and delivery of enhancements between vendor and MI business partners
- Coordinate with support teams for defect resolution

Demonstrating and Applying Discipline Knowledge:

- Provides technical expertise and support to persons inside and outside of the department
- Demonstrates knowledge of job-relevant issues, products, systems, and processes
- Demonstrates knowledge of function-specific procedures
- Keeps up-to-date technically and applies new knowledge to job
- Knowledge of and understanding of complex algorithms

Additional Responsibilities:

- Proven ability to lead and work with cross-functional teams in support of specific business priorities
- Ability to solve problems quickly, think strategically, and drive data-driven decision making
- Ability to simultaneously manage multiple projects and aggressive timelines
- Strong interpersonal skills and success in cross-functional relationship-building at all levels, ability to drive consensus through influence and fact-based approach
- Effective written and oral communications skills with sensitivity to global communication needs
- Demonstrates self-confidence, energy and enthusiasm in leading and influencing teams
- Proficiency in Office software products and digital collaboration tool

Skill and Experience:

- 5+ years’ experience in information technology application design or development
- 4+ years’ experience as a product owner
- Ability to explain product vision, business objective, technical feasibility, define requirements
- Ability to drive vendor accountability for technical implementation against defined features and requirements
- Excellent communicator, both written and spoken
- Experience with Agile Development methodology and tools (CSPO or CSM certification a plus)
- Experience with project management tools such as JIRA, Confluence, and Power BI
- Demonstrated ability to deliver results under challenging conditions, particularly when faced with complexity, ambiguity, and aggressive timelines
- Demonstrated ability to assess customer needs, creatively approach solutions, and decide and influence appropriate courses of action
- Strong project management skills (PMI certification a plus)
- Strong process management, negotiating, influencing, and problem-resolution skills

Preferred:

- Familiarity with hospitality industry applications and processes
- Prior experience managing and working with on-shore and off-shore service providers
- Graduate degree
- Proven expertise in software integrations, particularly within the API landscape

Education and Certifications:

- Undergraduate degree in Computer Science, Software Engineering, or a related field. Or related equivalent experience