User Experience Architect

2 weeks ago

Nagpur, India Cybage Software Full time

About Cybage Cybage Software Pvt. Ltd. is a technology consulting is a technology consulting organization specializing in outsourced product engineering services. As a leader in technology & product engineering space, Cybage works with some of the world's largest Independent Software Vendors (ISVs). Our solutions are focused on modern technologies and are enabled by a scientific, data-driven system called Decision Mines for Digital Excellence Job Description An Architect plays a crucial role in crafting user-centred experiences by designing information architecture, conducting research, and UX processes, ultimately shaping successful products. Processes & Methodologies: - Creates the information architecture for complex digital products or websites, defining the overall user flow, navigation structure, and ensuring information is organized in a logical and user-friendly way. - Helps and contributes to UX phases, establishing design system and component libraries. - Plan and conduct Usability Testing. - Define/Implement and support user research activities (surveys, interviews etc.). - Identify UX/design issues through usability reviews. - Recommend data-driven solutions based on user research. - Promote and advocate for user-centred practices. - Partner closely with cross-functional partners to build strategic and impactful experience roadmaps. - Create use cases and flow diagrams, and define information hierarchies, Labelling of information. - Conduct research to identify user needs. - Lead and support discovery of the project lifecycle, including workshops, user and stakeholder interviews, analytics, audits and benchmarking. Communication & Collaboration: - Collaborate with cross-functional teams and stakeholders to understand the requirements and provide creative and thoughtful solutions and drive the team to do so. - Communicate the user experience at various stages of the design process with wireframes, flow diagrams, user journey maps and/or prototypes. - Represent the UX team to discuss UX solutions backed by the research data. Design & Prototyping: - Create block flows, wireframes, prototypes, user journeys, mock-ups, storyboards, and presentations to communicate ideas across the team. - Design user experiences from concept to completion, ensuring information architecture for complex projects when needed. Mentorship: - Plan the growth path of team members by providing timely feedback and reviews to guide and mentor them. Additional Responsibilities: - Updated with the latest trends and user behaviour. - Participate in pre-sales activity. - Participate in POC tasks. - Recruitment activities. - Manage/Create project/proposal specific case studies.

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