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Job Summary A role within the Group Corporate Secretariat s GCS GBS India Centre of Excellence COE and to support the Group s subsidiaries in providing high quality advice and support in Group projects and initiatives across a broad range of company secretarial governance to facilitate exemplary corporate governance In relation of GBS India COE The role to focus on automating process governance to improve efficiency compliance and data quality requiring skills in process analysis automation change management and stakeholder engagement Collaborate with business stakeholders to understand requirements and ensure alignment with Group s policies and standards in delivering the outsourced activities Maintain accurate and up-to-date process documentation Key Responsibilities Strategy Pro-actively engage with the outsourcing teams and update processes evaluate and assist in the automation solutions across the market to further enhance our current process technologies Continuous improvement and Process engineering to derive efficiency and manage risks effectively Processes Responsible for ensuring that Department Operating Instruction Procedure notes are created maintained updated and reviewed annually for all the key responsibilities assigned The role holder will need to support the establishment and documentation of efficient processes and effective controls to ensure day-to-day high-quality execution of secretarial duties Work in close collaboration with the stakeholders to continuously ensure high quality deliverables as well as process improvements Governance To act as a key point of contact for the provision of high-quality advice and support on company secretarial and corporate governance queries Keep pace with developing and emerging best practice new legislation regulatory and corporate governance developments including drafting reports and papers on relevant matters Work collaboratively with subsidiary governance teams within the function to enable effective sharing of best practice Board Governance To support the appointment resignation and changes to the Board Board Effectiveness Review To support the co-ordination and delivery of new Board director induction plans including the GCS induction collaborating closely with other functions Management of Board and Board Committee Meetings viz requesting and following up for unit reports review of Board papers for compliance with Group s requirement publishing of meeting materials in the meeting App drafting and circulate minutes of meetings and track action items until closure Regulatory Reporting Share Buyback reporting - oversee Regulatory announcement under the listing regulations of UK and Hongkong Annual Returns filing Corporate Governance reports Support senior management with Fit and proper assessments of Independent Non-Executive Directors under UK regulations Diligent Entities - Corporate Database Oversight of the running maintenance and associated controls of the Group corporate database Management of Shared Mailbox Categorisation of emails Standardize responses for common queries Dissemination of emails to subject matter experts Subsidiary Governance Work with GBS Compliance Governance teams and Board members to ensure consistency of approach and governance where feasible sharing of updates and co-ordinating the linkage activities between the Boards and Group for the sharing of best practice and escalation Accountable for the bi-annual subsidiary governance reporting Maintain the Subsidiary Governance Policy and Standards and associated controls Ensure that these are kept up to date are streamlined and operate effectively and efficiently Participate in GCS initiatives and projects that impact the Group In conjunction with Responsible Persons provide quality of services Key Stakeholders Group Company Secretary Other Senior GCS team members Regional Heads of Corporate Governance Country Local Company Secretaries Group Functions Qualifications A qualified Company Secretary with company secretarial technical knowledge and experience ideally working within Financial Services or a listed Group company of substantial size Demonstrated excellence in corporate governance administration and advice including business advisory support ideally as a Company Secretary or having familiarity with Board and how they operate Strong interpersonal written and verbal communication skills with the ability to communicate at all levels and between different cultures Ability to lead and inspire people whether or not they have a reporting line to the role holder because success will depend on the ability to influence people of all seniorities across the business Skills and Experience Team management skills Strong leadership and influencing skills including excellent stakeholder management skills A conceptual and analytical thinker Possess the ability to identify and drive opportunities for continuous improvement Excellent attention to detail with strong analytical and problem-solving skills Ability to prioritise workload and manage deadlines Reliable self-motivated and proactive Possess a pragmatic and common sense approach Strong IT skills these should include MS Excel Word Powerpoint and usage of automation tools Knowledge and understanding of the regulatory environment in which the Group operates Ability to apply these in a pragmatic effective way that embeds them in the Group in an effective but not overbearing way Ability to understand and anticipate the needs of stakeholders Proven ability to manage a board of directors including independent directors and other key intra-Group projects and initiatives Excellent communication interpersonal and stakeholder management skills Ability to work independently and as part of a team About Standard Chartered We re an international bank nimble enough to act big enough for impact For more than 170 years we ve worked to make a positive difference for our clients communities and each other We question the status quo love a challenge and enjoy finding new opportunities to grow and do better than before If you re looking for a career with purpose and you want to work for a bank making a difference we want to hear from you You can count on us to celebrate your unique talents and we can t wait to see the talents you can bring us Our purpose to drive commerce and prosperity through our unique diversity together with our brand promise to be here for good are achieved by how we each live our valued behaviours When you work with us you ll see how we value difference and advocate inclusion Together we Do the right thing and are assertive challenge one another and live with integrity while putting the client at the heart of what we do Never settle continuously striving to improve and innovate keeping things simple and learning from doing well and not so well Are better together we can be ourselves be inclusive see more good in others and work collectively to build for the long term What we offer In line with our Fair Pay Charter we offer a competitive salary and benefits to support your mental physical financial and social wellbeing Core bank funding for retirement savings medical and life insurance with flexible and voluntary benefits available in some locations Time-off including annual leave parental maternity 20 weeks sabbatical 12 months maximum and volunteering leave 3 days along with minimum global standards for annual and public holiday which is combined to 30 days minimum Flexible working options based around home and office locations with flexible working patterns Proactive wellbeing support through Unmind a market-leading digital wellbeing platform development courses for resilience and other human skills global Employee Assistance Programme sick leave mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth with opportunities to reskill and upskill and access to physical virtual and digital learning Being part of an inclusive and values driven organisation one that embraces and celebrates our unique diversity across our teams business functions and geographies - everyone feels respected and can realise their full potential 37380