CX Solution Architect/Lead

7 days ago

Pune India Trinamix Inc Full time

Job Description Job Title: Oracle CX Solution Architect / Lead Experience: 15+ Years Role Type: Permanent Location: Remote / Global Delivery Model About Trinamix: Trinamix is a global leader in Oracle Cloud and E-Business Suite consulting, specializing in digital transformation and supply chain innovation. As a trusted Oracle Partner, we deliver end-to-end business solutions leveraging Oracle Cloud CX, SCM, and ERP applications. Our culture thrives on innovation, collaboration, and excellence empowering teams and clients to achieve sustainable success. Role Overview: As a CX Solution Architect / Lead, you will play a strategic role in defining, designing, and delivering Oracle CX Cloud solutions. You will lead client engagements, provide architectural oversight, and drive solution strategies that align business needs with Oracle's best practices. This is a high-impact role that combines leadership, functional depth, and customer-facing expertise. Key Responsibilities: - Lead end-to-end CX solution design and implementation across Sales, Service, Marketing, and Commerce Cloud modules. - Define the overall CX architecture, integration approach, and technology roadmap aligned with business objectives. - Work closely with clients to gather and analyze requirements, design scalable solutions, and ensure alignment with Oracle Cloud standards. - Provide thought leadership and best-practice guidance across pre-sales, delivery, and customer enablement phases. - Collaborate with cross-functional teams (ERP, SCM, OIC, Analytics) for integrated enterprise solutions. - Review and validate technical and functional design documents for accuracy and completeness. - Mentor and guide CX consultants and leads to build strong internal capability. - Stay current with Oracle CX product updates, industry trends, and emerging technologies to drive innovation. Required Skills & Qualifications: - Minimum 15+ years of total experience with 8+ years in Oracle CX Cloud (Sales, Service, CPQ, Marketing, or Commerce). - Proven experience as a Solution Architect or CX Lead in multiple end-to-end Oracle Cloud implementations. - Strong understanding of CX data models, integrations (OIC / REST APIs), and extension frameworks (VBCS / PCS). - Expertise in CX process design, Customer 360, and Lead-to-Cash flows. - Excellent client management, communication, and stakeholder engagement skills. - Experience working with global delivery teams in a fast-paced environment. - Oracle Cloud CX certification is a strong plus. Why Join Trinamix: - Opportunity to lead high-visibility Oracle Cloud CX projects globally. - Work alongside industry leaders and Oracle experts. - Collaborative, inclusive, and innovation-driven culture. - Competitive compensation and career growth opportunities.

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