Payments Contact Center Supervisor
3 weeks ago
KEY RESPONSIBILITIES Supervises coaches and develops staff to ensure quality client service and departmental expectations are met Act as a visible approachable subject matter expert interacting regularly with each team member Makes hiring recommendations and evaluates performance merit increases promotion or termination and disciplinary action to maximize organization performance Conducts weekly individual team meetings when necessary to advise of departmental updates Assists in monitoring inbound outbound call volumes queues and KPIs to identify trends Review and document staffing levels coordinate Teams coverage across multiple shifts Plans coordinates and organizes weekly reporting monthly 1 1s and annual reviews Partners with recruiting and other supervisors related to interviewing and hiring to ensure that our department is staffed with the best possible talent Participate and present during monthly Teams meetings Reviews and handles timecard approvals and time off requests Respond and resolve escalated issues and assigned projects Maintain knowledge and communication of changes in our processes and procedures Flexibility departments hours of operation Eastern Standard time PROFESSIONAL EXPERIENCE 1-3 years of experience leading or managing a team of 15 team members in call center environment is mandatory Should be able to demonstrate highest level of customer satisfaction with first call resolution techniques Previous experience meeting or exceeding contractual agreements and or given department metrics EDUCATION Bachelors degree and or Industry Related Experience
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Accounts Payable Specialist Payment Processing
3 weeks ago
Hyderabad, Telangana, India Inspire Brands Hyderabad Support Center Full timeAbout Inspire Brands Hyderabad Support CenterInspire Brands is disrupting the restaurant industry through digital transformation and operational efficiencies The companys technology hub Inspire Brands Hyderabad Support Center India will lead technology innovation and product development for the organization and its portfolio of distinct brands The...
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Cloud Contact Center Architect
1 day ago
Hyderabad, Telangana, India beBeecloud Full time ₹ 1,20,00,000 - ₹ 1,60,00,000Enterprise Cloud Contact Center ArchitectWe are seeking a skilled Enterprise Cloud Contact Center Architect with expertise in designing, deploying and optimizing cloud-based contact center solutions that integrate AI automation, omnichannel communication and enterprise systems.
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Supervisor, Payments Risk
3 days ago
Hyderabad, Telangana, India Coinbase Careers Page Full time ₹ 24,54,000 per yearReady to be pushed beyond what you think you're capable of?At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.To achieve our mission, we're seeking a very specific...
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Supervisor, Payments Risk
14 hours ago
Hyderabad, Telangana, India Coinbase Careers Page Full time ₹ 24,54,000 per yearReady to be pushed beyond what you think you're capable of?At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.To achieve our mission, we're seeking a very specific...
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Hyderabad, Telangana, India Amazon Full timeIt's our job to make bold bets, and we get our energy from inventing on behalf of customers. Success is measured against the possible, not the probable. This is your chance to make history.Join the HR Contact Center team, which supports Amazon across certain EMEA (Europe, Middle East and Africa) countries. Our team provides a multi-language capability to the...
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Urgent Supervisor, Payments Risk
4 weeks ago
Hyderabad, Telangana, India Coinbase Full timeJob DescriptionReady to be pushed beyond what you think youre capable ofAt Coinbase, our mission is to increase economic freedom in the world. Its a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform and with it, the future global financial system.To achieve our mission, were seeking a very...
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Hyderabad, Telangana, India BeBeeTransformation Full timeJob Summary You will play a key role in shaping patient experience and supporting advanced therapies at Novartis.In this position, you will drive innovation, lead strategic transformation initiatives, and serve as a trusted advisor to senior stakeholders.Main Responsibilities Develop and implement technology strategies to enhance patient experience and...
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Hyderabad, Telangana, India beBeeTransformation Full timeJob Summary You will play a key role in shaping patient experience and supporting advanced therapies at Novartis. In this position, you will drive innovation, lead strategic transformation initiatives, and serve as a trusted advisor to senior stakeholders. Main Responsibilities Develop and implement technology strategies to enhance patient experience...
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Billing Center Expert
24 hours ago
Hyderabad, Telangana, India beBeeConfiguration Full time ₹ 9,00,000 - ₹ 12,00,000We are currently seeking a highly experienced Billing Center Configuration Developer to fill this key role. This individual will be responsible for configuring and customizing Guidewire Billing Center modules, including billing accounts, invoices, payments, collections, and disbursements.Key Responsibilities:Develop and maintain BillingCenter workflows,...
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Accounts Payable Specialist Invoice Processing
3 weeks ago
Hyderabad, Telangana, India Inspire Brands Hyderabad Support Center Full timeAbout Inspire Brands Hyderabad Support CenterInspire Brands is disrupting the restaurant industry through digital transformation and operational efficiencies The companys technology hub Inspire Brands Hyderabad Support Center India will lead technology innovation and product development for the organization and its portfolio of distinct brands The...
