Housekeeping Supervisor | Holiday Inn New Delhi Aerocity
4 weeks ago
Job Category Hotel-Housekeeping Duties and responsibilities Supervise the implementation of housekeeping standards and procedures in relation to Bedroom service Bathroom service Valet service Cleaning service Linen maintenance Recommended changes to these standards and training needs on an ongoing basis Maintain a current and thorough knowledge of all housekeeping systems Open and close the shift and ensure effective shift hand over Distribution and collection of keys Perform Room allocations Perform Room inspections Prioritise arrival rooms Liaise with Front Office for guest and hotel requirements Ensure consistency within the department Assist Floor public area supervisors for completing their task on time Ensure you have complete knowledge of room types layouts and facilities Complete stock takes as required Coordinate with supervisors for effective housekeeping operations Conducts briefings to ensure hotel activities and operational requirements are known to the employees aCCOUNTABILITY Number of employees supervised - Direct Housekeeping Team Leader Linen Room Supervisor and Housekeeping Desk Coordinator Indirect N A Annual Operating Profit Payroll Budget - Department Budget Key Metrics - Department Budget Guest Satisfaction Survey Heartbeat Employee Satisfaction Survey Qualifications and requirements Required Skills - Communication skills are utilized a significant amount of time when interacting with others demonstrated ability to interact with customers employees and third parties that reflects highly on the hotel the brand and the Company Good writing skills Proficient in the use of Microsoft Office Problem solving motivating organizational and training abilities Strong Leadership skills in managing teams Qualifications - Diploma in Hotel Administration Hotel Management or equivalent Experience - Minimum 5 years housekeeping experience preferably in a hotel of similar size and complexity and including supervisory experience About Us At IHG we ve made a promise As one of the world s leading hotel groups we re here to deliver True Hospitality for Good Making our guests and colleagues feel welcome cared for recognised and respected - wherever they are in the world Want to be part of the journey About the Team Travel is a journey We help make it a joy Starting with a warm inviting welcome for all guests whether travelling on business or for fun enjoying a one night stay or relaxing for a week At Holiday Inn we thrive on making our guests stays brighter helping them create memories that will last a lifetime Irresistible smiles are our specialty We should know we ve been on our journey since 1952 So if you can help our guests enjoy the brighter side of travel we d love to give you a warm welcome to the Holiday Inn family
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India Holiday Inn Full time**Duties **and responsibilities **General Procurement** - Work with suppliers to resolve discrepancies between invoices and actual received merchandise, and report to manager/supervisor as necessary. - Lock and unlock secure merchandise storage areas. - Reconcile shipping invoices and receiving reports to ensure count accuracy. - Order packaging, raw...
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Housekeeping Executive Holiday Inn New Delhi
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India Holiday Inn Full timeEvery room has to be perfect. We’re searching for the right Executive Housekeeper to make sure our standards never slip - managing all aspects of our housekeeping and laundry operations to deliver memorable and unique guest experiences. With every single stay. A little taste of your day-to-day: Every day is different, but you’ll mostly be: - Managing,...
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India IHG Hotels & Resorts Full timeTravel is a journey We help make it a joy Starting with a warm inviting welcome for all guests whether traveling on business or for fun enjoying a quick night or relaxing for the week We thrive on making our guests stays brighter helping them create memories that will last a lifetime Irresistible smiles are our specialty We should know we ve been...
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India IHG Hotels & Resorts Full timeJob Category Hotel-Food and Beverage Travel is a journey We help make it a joy Starting with a warm inviting welcome for all guests whether travelling on business or for fun enjoying a quick night or relaxing for the week We thrive on making our guests stays brighter helping them create memories that will last a lifetime Irresistible smiles...
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