Business Transformation

The Project Management Business Transformation role within the Process Engineering department is a critical position focused on driving large-scale cross-functional strategic initiatives to optimize core business processes enhance efficiency and ensure robust control across the organization This role requires a blend of expert project management deep business acumen and a process-oriented mindset to successfully execute transformational changes within a fast-paced fintech environment Key Responsibilities DeliverablesStrategic Project Program Management Ability to identify areas of focus opportunities to maximize business growth enhance profitability Customer backward approach tech automation mindset approach Resource Alignment Manage and align resources across multiple concurrent projects including securing commitment from business technology finance and operations Change Management Proactively identify project risks dependencies and bottlenecks Implement effective change management strategies to ensure smooth adoption of new processes and systems by Process Transformation Improvement Current State Analysis Conduct detailed assessments of current state business processes to identify pain points bottlenecks control gaps and opportunities for efficiency gains utilizing Lean Six Sigma or other relevant methodologies Future State Design Collaborate with business owners to design the optimized future state processes ensuring compliance enhanced customer merchant experience and operational Implementation Drive the implementation of designed processes working closely with the Technology teams for automation and the Training teams for organizational Leadership Communication Stakeholder Management Act as the primary liaison between executive leadership Process Owners Technology and Finance teams Translate business transformation goals into detailed project plans and operational Reporting Prepare and present concise data-driven reports and roadmaps to senior management clearly communicating project status critical decisions needed and the projected impact of transformation Consensus Be a persuasive and assertive leader who can navigate organizational politics drive consensus and ensure all functions are aligned and committed to the final transformed Qualifications Technical Professional Requirements Experience 10 years of overall professional experience with a minimum of 5 years focused on leading large-scale complex business or process transformation projects preferably in the Fintech Telecom or Banking Bachelor s or Master s degree in Business Finance Engineering or a related quantitative Preferred PMP Prince2 Certified Scrum Master CSM and or Process Improvement Lean Six Sigma Black Belt Fintech Domain Knowledge Strong understanding of core fintech payments processes including Transaction Lifecycle Reconciliation Revenue Assurance Compliance KYC AML and Financial Proficiency Expertise in Project Management tools e g Jira MS Project Asana and Process Mapping tools e g Visio Lucidchart Core Competencies Soft Skills Strategic Ownership Demonstrated ability to take full ownership of complex multi-year initiatives anticipating challenges and driving the process to the end conclusion not just managing Collaboration Proven track record of making cross-functional collaboration work effectively by bridging the gap between technical operational and financial Influence Highly assertive communication skills with the ability to influence senior stakeholders and hold teams accountable for commitments and Agent Ability to operate as a change agent inspiring confidence and driving cultural shifts towards process discipline and operational Thinking Exceptional ability to decompose complex problems identify root causes and structure solutions We may use artificial intelligence AI tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses These tools assist our recruitment team but do not replace human judgment Final hiring decisions are ultimately made by humans If you would like more information about how your data is processed please contact us