AM - I2C

Job Description Ready to shape the future of work At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Assistant Manager - Credit Risk and Credit Management In this role the Assistant Manager is responsible for the activities and operations in the credit and collections department. Oversees the processing and verification of applications for credit and the solicitation for payment on overdue accounts. Investigates credit issues and suggests payment options to be approved. Ensures all protocols, laws and regulations are followed within the team to collect payments efficiently. Proposes process improvements to generate a positive impact to customers. Responsibilities .Selects, manages, evaluates and develops staff. Challenges employees, builds effective teams, and provides staff with coaching and feedback. .Monitors past due invoices and makes collections contacts via phone, e-mail, or customer portals. .Evaluates collectability of unearned cash discounts, finance charges, small dollar invoices, etc. and performs and approves write-offs of uncollectable amounts within their level of authority. .Participates in and/or leads monthly accounts receivable aging and dispute reviews with financial services team and branch personnel. Documents and pursue follow-up actions agreed to during meetings. .Researches and obtains appropriate credit information to rate and approve credit worthiness of new and existing accounts within assigned portfolio. .Works with financial services management to determine use of various credit instruments to mitigate risk, including UCC filings, liens, letters of credit, payment bonds, personal and corporate guaranties. .Works cross-functionally with sales, operations, finance, contract administration, and customer master administration teams to review documents, including purchase orders, credit applications, etc., and initially identifies contractual risks, including warranties, indemnification, uncapped liability and liquated damages. .Reviews orders on credit hold by assessing credit worthiness of customers, including financial ratings, open invoices, in-process payments and backlog, and makes independent decisions to release orders on credit hold, or escalate higher-risk customers to manager. Qualifications we seek in you Minimum Qualifications .Bachelor's degree - Accounting, finance, supply chain or business. .Relevant Experience in commercial, business to business, credit and collection experience in a high-volume environment required, .Relevant Working with trade credit and other third parties (e.g., D&B, Experian, Equifax, NACM, CreditSafe) to obtain credit information required. .Relevant working knowledge of computer system applications: Microsoft Office, including Outlook, Excel, and Word, and familiarity with an ERP platform (e.g., Oracle, DAX, AS400 etc.) required. High level of Excel knowledge preferred. Preferred Experience / Skills .Computer system applications, including Microsoft Office and familiarity with an ERP platform (Oracle, DAX, AS400 etc.). High level Excel knowledge preferred. .Strong written, oral communication and interpersonal skills with a positive disposition. .Reliable with strong organization skills solution-oriented and results-driven philosophy. .Ability to work independently as well as in a team environment. .Strong attention to detail with a passion for accuracy. .Willingness to accommodate temporary working hour changes as required by workflow. .Ability to prioritize tasks and demonstrate a willingness to accept new challenges. .Ability to travel to branches and customers. .Lean, continuous improvement mindset. .Ability to work effectively with all levels of management to accomplish goals and objectives Why join Genpact .Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation .Make an impact - Drive change for global enterprises and solve business challenges that matter .Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities .Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day .Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities geographic location and internal equity Work-from-Anywhere Roles - Los Angeles California-based candidates are not eligible for this role Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.Job Assistant Manager Primary Location USA Schedule Full-time Education Level Bachelor%27s / Graduation / Equivalent Job Posting Mar 7, 2025, 4:28:40 PM Unposting Date Apr 6, 2025, 11:59:00 PM Master Skills ListOperations Job CategoryFull Time