Senior Principal Consultant

Ready to build the future with AI At Genpact we don t just keep up with technology we set the pace AI and digital innovation are redefining industries and we re leading the charge Genpact s AI Gigafactory our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges If you thrive in a fast-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of what s possible this is your moment Genpact NYSE G is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally Through our deep business knowledge operational excellence and cutting-edge solutions - we help companies across industries get ahead and stay ahead Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today Get to know us at genpact com and on LinkedIn X YouTube and Facebook Inviting applications for the role of Senior Principal Consultant - Enterprise Collaboration Deployment AP In this role you will oversee the rollout of modern workplace technologies ensuring operational readiness stakeholder alignment and successful adoption across regions The ideal candidate will bring deep expertise in Microsoft 365 agile and hybrid delivery models and change management while leading cross-functional teams and vendor partners to deliver scalable secure and business-aligned solutions Responsibilities Lead global deployment programs for collaboration and digital workplace services Define and govern rollout frameworks using Control Tower and hybrid agile delivery models Ensure technical and operational readiness for new service launches and platform upgrades Manage multiple concurrent deployments across regions ensuring delivery on time scope and budget Act as technical-functional lead for collaboration integration during M A activities Lead the introduction of new technologies e g Microsoft Copilot Loop Power Platform with a focus on scalability and adoption Collaborate with architecture security compliance and operations teams to align solutions Oversee risk management mitigation planning and governance for strategic deployment initiatives Ensure deployments align with strategic business goals and digital workplace transformation Manage global and regional stakeholders to align business and technology expectations Represent the Collaboration area in global governance and architecture forums Ensure documentation of deployment processes configurations and lessons learned Track and report deployment KPIs e g milestone completion rollout success tool adoption Drive continuous improvement of deployment processes based on feedback and operational insights Lead change management initiatives to ensure user adoption and engagement Support standardization of deployment practices across all regions Coordinate cross-functional and virtual teams across time zones and cultures Support other technical team leads in performance improvement system upgrades and operational efficiency Qualifications we seek in you Minimum Qualifications Bachelor s degree in information technology computer science or a related field Technical leadership in global deployment programs Portfolio and project management expertise agile and waterfall Proficiency in Microsoft 365 Intune SCCM Power Platform Knowledge of governance frameworks Control Tower ITSM Strong stakeholder and vendor management skills Experience with M A integration and digital workplace continuity Change management expertise Prosci or equivalent Analytical thinking and problem-solving capabilities Executive-level communication and expectation management Strategic mindset with results orientation Familiarity with emerging collaboration technologies Ability to lead in multicultural and distributed environments Continuous improvement and innovation focus Risk management and mitigation planning Service introduction and operational readiness leadership Preferred Qualifications Skills Master s degree in a relevant field Proficiency in using tools like Power BI for enhanced reporting and insights Experience with scripting languages such as PowerShell to automate routine tasks Knowledge of cybersecurity best practices and tools to enhance device and data protection Understanding of change management frameworks such as Prosci to facilitate smooth transitions Experience with integrating cloud services beyond Microsoft like AWS or Google Cloud for broader solutions Why join Genpact Lead AI-first transformation - Build and scale AI solutions that redefine industries Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career Gain hands-on experience world-class training mentorship and AI certifications to advance your skills Grow with the best - Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace Committed to ethical AI - Work in an environment where governance transparency and security are at the core of everything we build Thrive in a values-driven culture - Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140 000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters Up Let s build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training