Technical Project Manager

2 weeks ago

Gurgaon, Haryana, India Circle K Full time
Job Description

Job Description

Alimentation Couche-Tard Inc. (ACT) is a global Fortune 200 company. A leader in the convenience store and fuel space with over 16,700 stores in 31 countries, serving more than 9 million customers each day.

About The Role

The Technical Project Manager will manage projects related to Adobe Campaign implementation and optimization. This role will bridge the gap between technical teams and marketing stakeholders, ensuring that campaigns are executed efficiently and effectively. The ideal candidate will have a strong background in project management, technical proficiency with Adobe Campaign, and excellent communication skills.

- You&aposre a builder at heart with strong technical knowledge, is process-oriented, analytical, and can get things done. In every challenge, you can find a solution.
- You build great products. In a role that demands both business and technical acumen, you independently work through ambiguity to drive prioritization of opportunities. You ground your decisions in the data and know where to focus your efforts.
- You build for the future. When setting direction for the short term, you weigh the long-term impact of your roadmap across a complex, global organization. You can communicate how our work today will impact our digital maturity in the years to come.

Roles & Responsibilities

- Develop project plans, timelines, and resource allocation strategies for Adobe Campaign initiatives. Track progress and adjust plans as necessary to meet deadlines.
- Act as the primary point of contact between marketing, IT, and external vendors. Facilitate communication to ensure all parties are aligned on project goals and deliverables.
- Oversee the technical aspects of Adobe Campaign projects, including data integration, system configuration, and troubleshooting. Ensure best practices are followed throughout the project lifecycle.
- Identify potential risks and develop mitigation strategies. Proactively address issues that may impact project timelines or quality.
- Prepare regular status reports for stakeholders, documenting project progress, challenges, and resolutions. Maintain comprehensive project documentation.
- Provide training and support for team members on Adobe Campaign functionalities and best practices. Help drive user adoption and effective usage of the platform.
- Analyse project outcomes and gather feedback to identify areas for improvement. Implement enhancements to processes and workflows based on insights gained

Education

- Bachelors degree required
- Masters degree preferred (MBA/MS Computer Science/M.Tech Computer Science, etc.)

Relevant Experience

- 6 + years industry experience in project management experience
- Relevant working experience in a communication platform or MarTech stack

Behavioural Skills

- Delivery Excellence
- Business disposition
- Social intelligence
- Innovation and agility

Knowledge

- Adobe Campaign Fundamentals (campaign creation, segmentation, workflows, and reporting)
- Complete lifecycle management of a project with cross-functional teams
- Project management methodologies (Agile, Scrum, Waterfall)
- Dependency mapping, risk management and resource planning
- Process improvement techniques to optimize workflows and enhance team productivity

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