Head of Quality Assurance

About SAN Automotive SAN Automotive is a leading precision sheet metal manufacturer in India, delivering high-precision components to OEMs and Tier-1 clients, including Maruti Suzuki, Honda, Mahindra Defence, Caparo, JCB, Blue Star, Mitsuba, Escorts, and Kubota. Our facilities are ISO 9001 / IATF 16949-certified, equipped with advanced press lines, welding, CNC fabrication, surface treatment, and assembly capabilities. SAN Automotive is committed to operational excellence, zero-defect quality, and timely delivery for both domestic and global customers. Role Overview We are seeking a seasoned Quality Head to lead and strengthen our quality function across all operations. This is a strategic leadership role, responsible for implementing world-class quality standards, managing audits, driving continuous improvement, handling customer complaints, and mentoring a high-performing QA team. The ideal candidate will bring deep expertise in automotive sheet metal processes, precision components, and assembly operations, with hands-on experience in quality systems, audits, compliance, and defect prevention. Key Responsibilities 1. Quality Management System (QMS) · Plan, implement, and sustain IATF 16949:2016 / ISO 9001 quality systems across all departments. · Develop, maintain, and audit quality manuals, SOPs, control plans, PFMEAs, and inspection standards. · Ensure all process flows, measurement systems, and documentation meet OEM and regulatory standards. 2. Inspection & Compliance · Oversee incoming, in-process, and final inspections, ensuring accuracy, traceability, and compliance. · Ensure calibration of all instruments and compliance with laboratory standards and testing protocols. · Introduce advanced inspection methods such as CMM, 3D scanning, and statistical process control (SPC). 3. Audit & Certification Management · Lead internal, customer, and third-party audits. · Ensure audit readiness and timely closure of NCRs, CAPAs, and audit findings. · Manage IATF / ISO recertification projects, process gap analysis, and system improvements. 4. Customer Quality & Complaint Handling · Lead customer complaint resolution, performing structured root cause analysis and driving corrective and preventive actions. · Ensure effective communication with OEMs and Tier-1 clients, providing quality updates and reports. · Implement systematic tracking of warranty, rework, and field failure data to improve product reliability. 5. Continuous Improvement & Process Excellence · Drive Kaizen, 5S, Poka-Yoke, Lean Manufacturing, and Six Sigma initiatives to reduce defects, waste, and rework. · Analyze internal rejection trends, scrap, and defect patterns to implement corrective measures. · Identify skill gaps and conduct on-the-job training (OJT) for the quality team. 6. Supplier & Material Quality · Collaborate with procurement & vendor development teams to ensure material and supplier quality. · Conduct supplier audits, capability assessments, PPAP, APQP, and process verification. · Ensure incoming material compliance with specifications, including hardness, metallurgy, coatings, and dimensional accuracy. 7. Reporting & Strategic Initiatives · Prepare and present quality performance dashboards, defect trend reports, and KPIs to senior management. · Lead cross-functional quality projects and strategic improvement initiatives. · Implement cost-of-quality reduction programs, minimizing rework, scrap, and warranty claims. Desired Candidate Profile · Education: Degree / Diploma in Mechanical, Production, or Metallurgy from a recognized institution. · Experience: 20+ years in quality assurance / control in automotive sheet metal manufacturing. · Proven track record of leading large QA teams, managing audits, and interacting with OEMs / Tier-1 clients. · Deep expertise in pressing, fabrication, welding, plating, assembly, and inspection of automotive components. Key Skills · Technical: IATF 16949, ISO 9001, SPC, PPAP, APQP, FMEA, CAPA, root cause analysis, CMM, inspection & calibration, sheet metal fabrication, welding, assembly. · Leadership: Team management, mentoring, cross-functional collaboration, continuous improvement, problem-solving. · Soft Skills: Strategic thinking, analytical mindset, stakeholder management, communication, process orientation. Why Join SAN Automotive? · Lead a high-impact quality function in a leading automotive sheet metal manufacturer. · Opportunity to drive global-quality standards and process excellence. · Work with top-tier OEMs and Tier-1 suppliers, delivering high-precision, zero-defect products. · High visibility and strategic responsibility in shaping the future of the company’s quality operations. How to Apply Email: hr2_san@sanautomotive.com Phone: +91 95600 59846 (Ms. Sakshi Gupta – HR)