[Urgent] Service Technician

3 weeks ago

Navi Mumbai Mumbai India OM BALAJI AUTODRAPES Full time

Job Description

Company Description

At Om Balaji Autodrapes, we specialize in delivering premium automated curtain, blind, and shutter solutions across India. With over 15 years of industry experience, we bring innovation, style, and convenience into residential and commercial spaces through smart window treatments. We take pride in providing end-to-end service from consultation and customization to installation and after-sales support ensuring the highest level of customer satisfaction, and helping enhance interiors with automation that blends seamlessly with design.

Role Description

This is a full-time on-site role for a Service Technician located in Navi Mumbai. The Service Technician will be responsible for maintenance & repair, troubleshooting, and providing field service for automated curtain, blind, and shutter solutions. Day-to-day tasks include diagnosing and rectifying issues, ensuring optimal functioning of the products, and assisting with installation processes. Additionally, the role involves delivering excellent customer service by addressing client inquiries and concerns efficiently.

Qualifications

- Skills in Maintenance & Repair, and Troubleshooting
- Experience with Field Service and Customer Service
- Ability to provide excellent customer support and address client concerns efficiently
- Strong problem-solving skills and a proactive approach to tasks
- Ability to work independently and as part of a team
- Technical diploma or equivalent experience in a related field
- Experience in the home automation or related industry is a plus

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