Sr Business Systems Analyst

3 weeks ago

Pune, Maharashtra, India Workday Full time
Job Description

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That's why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don't need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey Bring your brightest version of you and have a brighter work day here.

At Workday, we value our candidates privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.

Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.

In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.

About the Team

Come be a part of something big.
Workday is embarking on our next growth adventure. As our Business Technology team continues its mission to deliver unparalleled value to our business partners and customers, we are expanding our presence in the Asia-Pacific region with a new Business Technology office in Pune, India. This new office will be an essential development center to propel the growth of our company through transformational programs for Go-To-Market and Enterprise Data Analytics teams. If you want to be a part of building something big that will drive value throughout the entire global organization, then this is the opportunity for you. You will be working on top priority initiatives that span new and existing technologies - all to deliver outstanding results and experiences for our Customers and employees.
About Go-To-Market Team:
The Business Technology Go-To-Market team works in close partnership with our business partners to help fuel growth and revenue goals for Workday, along with driving exceptional Customer and employee experiences. The team is responsible for developing and supporting innovative architecture-led solutions for our Marketing, Sales, Services, Customer Support & Legal business functions with Salesforce being the primary platform alongside other cutting edge platforms like SnapLogic for Integrations, Conga/Apttus for CPQ, CLM, AWS as PaaS, Coveo Search Platform, OKTA for SSO and others.
Our Go-To-Market (GTM) Enterprise Applications team is currently looking for a Sr Salesforce Business Systems Analyst

About the Role

Work closely with business partners to understand business processes, goals and gaps. Collaborate with Business Technology development teams and other business analysts in the planning, prioritization, design, development and deployment of new projects & system enhancements.

Responsibilities:

- Requirements Gathering and Analysis:

- Elicit and document detailed business requirements from stakeholders.

- Analyze existing business processes and identify areas for improvement.

- Translate business requirements into functional and technical specifications.

- Create user stories and use cases to articulate system functionality.

- Solution Design and Configuration:

- Design and configure Salesforce solutions to meet business requirements.

- Leverage Salesforce out-of-the-box functionality and AppExchange solutions.

- Develop custom solutions using declarative tools (workflows, process builders, flows).

- Collaborate with developers for complex customizations and integrations.

- Testing and Quality Assurance:

- Develop and execute test plans to ensure solution quality.

- Conduct unit testing, integration testing, and user acceptance testing (UAT).

- Identify and document defects and work with developers to resolve them.

- Project Management:

- Manage small to medium-sized Salesforce projects.

- Develop project plans, timelines, and resource allocation.

- Track project progress and report on key milestones.

- Identify and mitigate project risks.

- Documentation and Training:

- Create and maintain system documentation, including user manuals and training materials.

- Deliver training to end-users on new or enhanced Salesforce functionality.

- Support and Maintenance:

- Provide ongoing support to end-users.

- Troubleshoot and resolve system issues.

- Monitor system performance and identify areas for optimization.

About You

Basic Qualifications

- 7+ years of experience in business analysis or related field
- 3+ years experience with ERP finance systems to include GL, AP, AR, Fixed Assets, Costing and Budgets a must
- 3+ years experience implementing, administering, and integrating SaaS software and/or Workday
- 3+ years experience with Salesforce and integration

Other Qualifications

- Certifications: Salesforce Administrator and/or Salesforce Advanced Administrator certifications are preferred.
- Skills:

- Strong analytical and problem-solving skills.

- Excellent communication and interpersonal skills.

- Ability to work independently and as part of a team.

- Ability to manage multiple tasks 1 and prioritize effectively.

- Strong understanding of business processes.

Our Approach to Flexible Work

With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote home office roles also have the opportunity to come together in our offices for important moments that matter.

Are you being referred to one of our roles If so, ask your connection at Workday about our Employee Referral process

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