Senior Voice Integration Engineer – Cisco Webex
7 days ago
Experience: 7–10 years Contract Duration: 2–3 months (with possible extension) Location: Remote / Hybrid / On-site (flexible) About the Role We’re looking for experienced Voice / Telephony Integration Engineers to help enhance the Aisera Voice offering with advanced Cisco Webex and contact center capabilities. You’ll work on real-time voice systems, SIP signaling, and integration with call center workflows—adding features, ensuring compatibility, and improving performance. Key Responsibilities Implement Cisco Webex Voice features: Transfer callback with call history IVR channel configuration compatibility Silero VAD compatibility with MULAW audio Automate BYOVA datasource management Add DTMF support Retrieve integration info from tenant-server (not direct DB) Implement health check / status monitoring Integrate with SIP / AudioCodes / call center workflows Understand existing Aisera codebase and rapidly build features Collaborate with small cross-functional team (2–3 engineers) Required Skills & Experience 7–10 years in Voice / Telephony / UC / Contact Center engineering Strong knowledge of SIP, RTP, DTMF, codecs (MULAW, G.711) Hands-on experience with Cisco Webex Voice / Contact Center Familiarity with AudioCodes, IVR, call routing, and callback workflows Strong debugging, troubleshooting, and integration skills Programming / scripting (Python, Java, or similar) Able to understand and extend existing codebases Good to Have Exposure to Silero VAD, BYOVA, or Voice Analytics systems Experience with CPaaS / Voice-as-a-Service platforms Cisco voice certifications Why Join? Short-term, high-impact project with a leading AI-driven voice platform - Opportunity to shape next-generation enterprise voice features
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Gandhinagar, India Cisco Full timeLooking forward to getting an exciting start to your career? You will bring your outstanding talents to the group that works on Cisco's Optical networking technology, which large enterprises now consider to be the transport medium of choice for critically important networks. In your role as a Software Engineer, you will develop products that are deployed by...
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