Director Of Product Management, Risk

Toast is dedicated to building the platform that helps restaurants and local businesses thrive - empowering them to adapt take control and focus on what they do best growing the businesses they love Because our technology is purpose-built for their needs customers trust us to deliver today while investing in the innovations that will power their future About this roll Responsibilities Serve as the product leader for Risk Fraud Onboarding for Toast s vast ecosystem - spanning merchants guests employees and suppliers Drive a unified strategy across Payments Embedded Finance Team and Supplier Management to power rapid sustainable and scalable growth Launch meaningful products solving nuanced problems working across teams including Risk Data Science Identity Security and geographies US Ireland India Coach and grow the Risk Fraud product team Beyond provide mentorship to local R D talent Anticipate and resolve strategic issues that impair the product and technical team s ability to deliver Work across Toast with other organizations such as hardware marketing sales finance data science operations and customer success Do you have the right ingredients Requirements 15 years of product management experience including some years at a principal or leadership level with successive growth in responsibilities along with experience in managing product managers and a portfolio of products A track record of success and enjoyment in people leadership building high performing product management teams and developing exceptional talent Experience managing product managers Strong understanding of payments and financial services Excellent oral and written communication skills Experience building strategic partnerships with vendors and suppliers Proven experience in bridging the technical and business sides of projects including the desire to lead through collaboration Proven time management prioritization and organizational skills must be able to prioritize workload and meet deadlines MS MTech MBA preferred Previous experience working in financial services preferred Our Tech Stack Our products run on a stack that ranges from guest and restaurant-facing Android tablets to backend services in Java to internal guest-facing and restaurant-facing web apps Our backend services follow a microservice architecture written using Java and Kotlin on DropWizard we use AWS extensively ranging from S3 to RDS to DynamoDB to Lambda We have our own platform for dealing with service elevations and robust load balancing We store data in PostgreSQL databases or DynamoDB tables depending on use case and utilize Apache Spark for large scale data workloads including query and batch processing The web frontend is built using React and ES6 Our restaurant point of sale application is an Android application written in Java and Kotlin Apache Pulsar and Camel are used extensively in our integration transaction workflow processing AI at Toast At Toast one of our company values is that we re hungry to build and learn We believe learning new AI tools empowers us to build for our customers faster more independently and with higher quality We provide these tools across all disciplines from Engineering and Product to Sales and Support and are inspired by how our Toasters are already driving real value with them The people who thrive here are those who embrace changes that let us build more for our customers it s a core part of our culture Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract retain and motivate the best and brightest people in our industry Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters changing needs Learn more about our benefits at Diversity Equity and Inclusion is Baked into our Recipe for Success At Toast our employees are our secret ingredient-when they thrive we thrive The restaurant industry is one of the most diverse and we embrace that diversity with authenticity inclusivity respect and humility By embedding these principles into our culture and design we create equitable opportunities for all and raise the bar in delivering exceptional experiences We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs Our goal is to build a strong culture of connection as we work together to empower the restaurant community To learn more about how we work globally and regionally check out Apply today Toast is committed to creating an accessible and inclusive hiring process As part of this commitment we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process If you need an accommodation to access the job application or interview process please contact For roles in the United States It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment An employer who violates this law shall be subject to criminal penalties and civil liability