Solution Architect

4 weeks ago

Chennai, India Pando Full time

Job Description Key Responsibilities: Customer Partnership & Requirement Analysis: - Partner with customers to define, analyze, document, and communicate objectives, business requirements, and priorities for TMS and related solutions. - Gather and analyze requirements for new enhancements or modifications to existing applications. - Work with varied applications in the TMS space, including ERP, OMS, FMS, TMS, and other vendor ecosystems. Solution Design & Delivery: - Provide technically appropriate solutions adhering to enterprise and application architecture principles. - Produce architecture and design artifacts as project deliverables. - Function as the principal techno-functional advisor for assigned customers. - Conduct solution functional fit analysis to ensure designs meet business, technical, and governance requirements. Strategic & Technical Leadership: - Serve as a key liaison between Customer Process Owners and Pando Delivery/Product Teams. - Define and plan business analysis activities, document business needs, and solution characteristics. - Simplify complex problems and make high-level design and architecture connections. - Ensure delivery of technology solutions that generate measurable business value. Process Optimization & Problem Solving: - Optimize work processes with a focus on continuous improvement. - Solve problems systematically, identify root causes, and implement robust, data-driven solutions. - Manage complexity effectively to make informed and holistic decisions. Communication & Stakeholder Management: - Communicate effectively across multiple audiences, including IT and business stakeholders. - Develop multi-mode communications to convey clear understanding of unique audience needs. Requirements: - Bachelor's degree; MBA in Operations and Supply Chain preferred. - 1015 years of relevant experience, with the past 56 years in business analysis and solutioning within Freight Forwarding, Supply Chain, or Logistics domains. - Minimum of 2 IT solution implementations in logistics functions across industries such as FMCG, Retail, Automotive. - Prior experience in developing TMS or related solutions with ERP systems like SAP, OTM, JDE, Infor, Plex. - Strong expertise in IT solution design, delivery, technology/solution architecture, and consulting with IT and business teams. - Demonstrated ability to influence, lead, and sustain functional and IT blueprints/roadmaps. - Strong analytical, problem-solving, and design-thinking capabilities. - Effective communication skills with all levels of the organization. - Pragmatic, innovative, and customer-focused mindset with P&L awareness.

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