Policy Manager

6 days ago

Hyderabad, Telangana, India HR Addons Full time
Job Description

Role Overview

We are seeking a Policy Manager to take full ownership of SGP's internal policy framework. This individual will be responsible for ensuring compliance across all company policies, maintaining audit readiness, and managing responses to customer-required assessments and regulatory forms such as DORA and third-party risk assessments.

This is a critical position based in our Hyderabad, India office, reporting to our Head of Development (India). The ideal candidate will have a strong background in policy governance, audit trail management, and third-party compliance documentation.

Key Responsibilities

- Own and manage all internal company policies, including creation, maintenance, and version control.
- Develop and maintain a compliance checklist for each policy and ensure it is actively followed.
- Conduct and document weekly, monthly, and quarterly internal audits to ensure policy compliance across departments.
- Serve as the primary responder for:
- Customer third-party risk assessments
- DORA and other regulatory or compliance frameworks
- Detailed security, HR, and operational forms or questionnaires from customers
- Collaborate with internal stakeholders (Security, Legal, HR, Development, Customer Success) to ensure alignment and timely delivery of policy documentation and responses.
- Work with leadership to identify gaps or risks in current policies and recommend improvements.
- Act as the internal subject matter expert for policy interpretation and compliance guidance.

Qualifications

- 4+ years of experience in policy management, compliance, audit, or related functions in a SaaS or enterprise software environment.
- Proven experience managing policy compliance frameworks and audit trails.
- Strong understanding of global compliance standards (DORA, SOC 2, ISO, GDPR, etc.) is a plus.
- Experience working with third-party security and compliance assessments.
- Exceptional organizational, written, and communication skills.
- Detail-oriented with the ability to manage multiple priorities under tight deadlines.
- Self-starter with strong ownership mindset and the ability to work independently.

Preferred Skills

- Proficiency in using AI tools such as ChatGPT, Gemini, or Copilot to streamline policy research, documentation, and form responses.
- Experience with tools like Jira, Confluence, Excel/Google Sheets, and compliance management systems.
- Experience supporting RFPs, RFIs, and vendor questionnaires for large enterprises.
- Ability to distill complex regulatory language into actionable internal documentation.
- Comfortable working in a global, cross-functional team environment.

Why Join Us

- Be part of a fast-growing global company at the forefront of middleware centric performance and transactions management.
- Take ownership of a high-impact function with visibility across leadership and customers.
- Work in a culture that values initiative, integrity, and continuous improvement.
- Leverage cutting-edge AI tools to boost productivity and deliver high-quality outputs faster.

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