
Deputy General Manager-network Operations Authority-risk And Audit Manager-bangalore
3 weeks ago
About VOIS VOIS Vodafone Intelligent Solutions is a strategic arm of Vodafone Group Plc creating value and enhancing quality and efficiency across 28 countries and operating from 7 locations Albania Egypt Hungary India Romania Spain and the UK Over 29 000 highly skilled individuals are dedicated to being Vodafone Group s partner of choice for talent technology and transformation We deliver the best services across IT Business Intelligence Services Customer Operations Business Operations HR Finance Supply Chain HR Operations and many more Established in 2006 VOIS has evolved into a global multi-functional organization a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone About VOIS IndiaIn 2009 VOIS started operating in India and now has established global delivery centers in Pune Bangalore and Ahmedabad With more than 14 500 employees VOIS India supports global markets and group functions of Vodafone and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology Networks Business Intelligence and Analytics Digital Business Solutions Robotics AI Commercial Operations Consumer Business Intelligent Operations Finance Operations Supply Chain Operations and HR Operations and more Key accountabilities First point of contact and coordinator of audit assurance requests thereby ensuring effective SME engagement through full audit life-cycle to issue of final report Coordinate the defining and senior manager approval of remedial actions Tracking reporting and governance of remedial actions managing deviations from agreed delivery dates Provide management reporting on the status of all audit Demand activity across CTO and supporting interested parties Act as the focal point for audit related escalation facilitation and arbitration Establish and oversee the model to monitor and track CTO resource expenditure relating to supporting audit and assurance Define establish and manage CTO function reference sources for ease of evidence gathering Proactive planning of audit assurance engagement and advance requirements gathering through CTO reference sources Own and nurture stakeholder management of the Audit and Assurance community - all levels Promote the benefits of audit and assurance within the function for the purpose of demonstrating openness transparency process excellence and the embracing of continuous improvement Support the management of CTO portfolio register ensuring it is kept up to date and cyber theme risks mitigation plans are tracked Support the Market Function Councils through preparation of briefing packs Exec Level memos and co-presenting Risk Council RC sessions Proactively monitor emerging existing CTO theme risks for awareness association with audit assurance activities Collaborate with Risk Mgmt Team peers across Vodafone UK and the One European technology team model to ensure cohesiveness and consistency with reporting risks and to promote continuous process excellence Core competencies knowledge and experience Experience supporting audit compliance and assurance activities Experience of operational risk management Ability to interpret policy frameworks into Design Effectiveness and Operational Effectiveness context for the purpose of determining current level of compliance Desirable exposure working within CTO or technology function Stakeholder Management - building effective working relationships across management and operational layers within CTO and cross-function Strong organisational and analytical skills ability to Engage motivate Coordinate Facilitate Corroborate Arbitrate Formulate Knowledge of Cyber Security Controls Knowledge of industry standards for example ISO27001 TSR SOX PCI DSS FCA an advantage but not essential Working knowledge of MS office tool set packages E g Word PowerPoint Excel and Power BI Hold or have ability to obtain CISA or CRISC Risk qualification is required CISM CRISC CISA etcVOIS Equal Opportunity Employer CommitmentVOIS is proud to be an Equal Employment Opportunity Employer We celebrate differences and we welcome and value diverse people and insights We believe that being authentically human and inclusive powers our employees growth and enables them to create a positive impact on themselves and society We do not discriminate based on age colour gender including pregnancy childbirth or related medical conditions gender identity gender expression national origin race religion sexual orientation status as an individual with a disability or other applicable legally protected characteristics As a result of living and breathing our commitment our employees have helped us get certified as a Great Place to Work in India for four years running We have been also highlighted among the Top 5 Best Workplaces for Diversity Equity and Inclusion Top 10 Best Workplaces for Women Top 25 Best Workplaces in IT IT-BPM and 14th Overall Best Workplaces in India by the Great Place to Work Institute in 2023 These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do By joining us you are part of our commitment We look forward to welcoming you into our family which represents a variety of cultures backgrounds perspectives and skills Vodafone is committed to attracting developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business We actively encourage everyone to consider becoming a part of our journey
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