Director - Program Management [T500-20097]

Job Description

About Us:

McDonalds is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonalds remains one of the worlds leading corporations after almost 70 years. Joining McDonald&aposs means thinking big and preparing for a career that can have influence around the world.

At McDonalds, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We are enjoying the flexibility of a hybrid work model, in which employees spend part of their week connecting with co-workers in our state-of-the-art headquarters. We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone.

Position Summary:

Director, Program Management GBS Integrated Planning & Resourcing

Job Description

The Director, Program Management GBS Integrated Planning & Resourcing role is responsible for driving cross-functional alignment across multiple GBS initiatives by maintaining the Integrated Workplan, facilitating planning workshops, and assisting with resource forecasting. The Director will work with Integrated PMO governance team members to help manage risks to program delivery through established governance channels. This role will also leverage a deep understanding of market- and program-specific nuances to build and maintain strong relationships across markets & project teams to support strategic GBS initiatives. This role is based in Hyderabad, India.

Responsibilities:

In addition to following McDonalds policies and procedures, principal accountabilities include, but are not limited to:

Integrated Planning & Resource Strategy:

- Maintain a comprehensive program workplan across GBS initiatives with multiple views tailored to different audiences
- Conduct rolling check-ins with initiative and market representatives to ensure plan accuracy
- Standardize and facilitate forecasting of resource needs across markets
- Identify and communicate strategic insights from integrated plans to optimize timelines and resourcing across the program

Governance & Workshop Planning:

- Support preparation and facilitation of integrated planning workshops to align program strategy with market needs
- Raise and help mitigate potential dependencies, risks, or other issues through appropriate governance channels
- Socialize integrated plans with market and initiative forums for validation and with executive forums for awareness
- Oversee smooth user experience of project management tooling and assist with continuous learning

Stakeholder Engagement & Enablement:

- Support collaboration and synthesization between Integrated PMO, initiative project teams, Transformation Management Office, and horizontal capabilities
- Introduce Leads and PMs to Integrated PMO ways of working, standards, and onboarding materials
- Build and maintain strong relationships across markets and initiatives to support alignment

Qualifications:

Basic Qualifications:

- Bachelors degree in related field required.
- Overall 15+ years of experience
- Minimum 8 years of experience in project or program management
- Skilled with Microsoft Office suite (Word, Excel, PowerPoint, SharePoint)
- Experience with project management tools (e.g., Planview, Jira, Smartsheet&aposs)
- Experience maintaining workplans across initiatives and geographies
- Skilled in deriving strategic insights from plans and forecasting models
- Experience in resource management and capacity planning
- Experience leading workshops with executive-level, global stakeholders
- Effective communicator with ability to customize messaging for varying audiences
- Strong stakeholder management and executive communication skills

Preferred Qualifications:

- PMP preferred

Why Join Us

- Be part of a purpose-driven organization that values innovation, inclusion, and impact.
- Work with a collaborative and supportive team across global markets.
- Enjoy competitive compensation, flexible work options, and continuous learning opportunities.

Work location: Hyderabad, India

Work pattern: Full time role.

Work mode: Hybrid.

Additional Information:

McDonalds is committed to providing qualified individuals with disabilities with reasonable accommodations to perform the essential functions of their jobs. McDonalds provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.