
▷ High Salary HR Analyst
3 weeks ago
Job Description
Working as part of the HR Shared Services team, you will provide effective and proactive HR support to employees and managers in the Asia Pacific region (India/Asia/Australia).
The Individual:
- Understands accuracy and possesses high attention to detail.
- Driven, highly organized, can identify and focus on priorities, and deliver to deadlines.
- Resilient, can work under pressure, maintains composure when facing resistance.
- Customer-focused, passionate about meeting internal and external stakeholder requirements.
- Strong interpersonal skills, able to build effective relationships at all levels.
- Confident, diplomatic, and tactful.
- Proactive, works effectively on own initiative with minimal guidance.
- Demonstrates high levels of confidentiality.
- Able to work with high levels of autonomy and as part of a team.
Responsibilities:
- Handle employee life cycle management (Hire to Retire).
- Manage a variety of HR processes in accordance with regional policies and procedural guidelines (UK/Middle East/North America/Asia Pacific).
- Demonstrate good proficiency in HR processes and standard operating procedures.
- Manage & Coordinate queries on a Case management tool.
- Produce standard correspondence to employees & external parties.
- Liaise with employees, line managers, and other HR colleagues.
- Work closely with the HR Community and COEs.
- Proactively contribute to departmental improvements.
- Support the People Hub team with ad-hoc projects.
- Audit/Quality Check team members cases.
- Manage escalations, conduct root cause analysis, and provide findings to Team Lead/Line manager.
- Process complex cases/transactions and serve as a backup for the team.
- Perform any other duties as requested by the HR Team Leader.
Requirements:
- Experience, preferably in an HR Shared Services function supporting UK/Middle East & Africa/US/Canada/Asia Pacific.
- Preference for candidates with experience and knowledge on Workday and ServiceNow Applications.
- Good IT skills, particularly MS Word, Excel, Outlook.
- Fluent English with excellent verbal and written communication skills.
- Strong administrative ability, managing a complex and varied workload.
- Potential to develop as the team grows.
- Previous experience in a front-facing customer service role and/or project experience is desirable.
- Flexible to work in multiple shifts.
- Graduate or Postgraduate with a minimum of 2.5 years of experience in HR shared services or a similar environment.
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