Senior Software Engineer, Identity Management

Job Description To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era You're in the right place Agentforce is the future of AI, and you are the future of Salesforce. About The Team The Salesforce Enterprise Security Engineering team is seeking an experienced software engineer to help design, build and manage self-service application administration platform (SSAAP). SSAAP is a highly scalable, fault-tolerant distributed system with a focus on enabling the enterprise customers to self-service onboard their applications to IAM services to be compliant with the Enterprise Security standards. We are building identity and access services that unify our IT network, cloud platforms, and internal infrastructureensuring every Salesforce engineer can work securely, no matter the environment. The team requires a full stack software development engineer with a track record of building modern services and applications following Software Development Life Cycle and best security development practices. The candidate will join the team working on Identity Management related tools and services, so understanding of the identity management technologies in the authentication, authorization and identity governance space is important for this role. The SSAAP team aims to deliver an exceptional user experience to our Enterprise applications & assets owners and users through the platform. This is accomplished through innovation, automation, and Agile excellence, ensuring a secure and efficient environment for the organization. We aim to reduce security and business risk, leveraging industry best practices and cutting-edge technologies to set the standard for excellence. About The Position An ideal Senior Engineer will have strong proficiency in Go, Java, and Python, Agentic/AI technologies, containerization, API design, cloud databases and storage, messaging systems, and both front-end and back-end development. They take ownership of initiatives, embody accountability, anticipate and solve problems, and are ready to engage in R&D as needed. The candidate should adapt quickly to a fast-paced, team-driven environment, communicate effectively, continuously learn and coach junior engineers. They should be comfortable working independently, in small cross-functional groups, or in large teams across time zones, building strong collaborative relationships. This role offers the opportunity to excel in a performance-driven environment alongside subject matter experts and innovative leaders. Responsibilities Own the full development lifecycle for IAM solutions, including design, implementation, testing, deployment, maintenance, and continuous improvement of user experience. Collaborate across core product teams, IAM service teams, and customer zero teams (business analysts, UX designers, QA, product management, operations, governance) to refine requirements, ensure compliance, and deliver intuitive, high-quality solutions. Develop and integrate featuresincluding backend, frontend, Agentic components where applicable, and customer integrationswhile providing technical guidance and troubleshooting across platforms and technologies. Review, triage, and prioritize incoming requests, assessing and implementing enhancements based on user needs, release timelines, and business objectives. Create technical documentation and enablement materials to support developers, customers, and internal teams. Mentor and support peers and junior engineers through knowledge sharing, coaching, and positive influence, particularly around modern development and UX best practices. Stay current with emerging technologiesincluding relevant AI/Agentic advancementsand drive innovation within the IAM domain and overall user experience. Required Skills/Experience 6-8+ years of full-stack development experience with Go, Java, and Python, including strong proficiency in modern application development, API design, cloud services (databases, storage, messaging), containerization, and experience with integrating AI/agentic capabilities into user experience as well as backend where applicable. 3-5+ years of experience with modern web-based IAM technologies, such as authentication (SSO/Okta), authorization, identity governance and access management (Sailpoint), and privileged access management (PAM). 2-3+ years of front-end development experience; familiarity with frameworks and libraries such as React, Chakra UI, Redux Toolkit, and Axios is a plus, especially where improving user experience through AI-assisted interactions is beneficial. Strong understanding and working experience of AWS cloud infrastructure and services, including containers, Kubernetes, and Microservices architecture. High proficiency with JSON, XML, and RESTful development practices, including designing APIs that may support AI-driven or agentic workflows. Hands-on experience with secure coding, defensive programming, and modern CI/CD workflows using Git and Jenkins (including shell scripting for pipeline jobs). Strong analytical, problem-solving, communication, and collaboration skills, with excellent attention to detail. Proactive, positive attitude with demonstrated ability to work in agile/scrum environments and deliver reliable engineering solutions. Strong knowledge and development experience on Salesforce platform. Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine what's possible for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.