15h Left Consultant

1 week ago

Kochi, India Santamonica Tours and Travels Full time

Position: Ticketing Consultant

Department: Travel & Tourism

Location: Abu Dhabi

Reports To: Branch Manager

Role Overview:

The Ticketing Consultant is responsible for handling all aspects of ticketing and reservations, ensuring accurate and timely issuance of travel tickets for customers. The role involves direct interaction with customers, airlines, and internal teams to provide exceptional service and seamless travel experiences.

Key Responsibilities:

- Ticket Booking & Issuance:
- Book and issue airline tickets (domestic and international) using ticketing platforms (e.g., Amadeus, Sabre, Galileo).
- Ensure compliance with airline policies and regulations during ticket issuance.
- Customer Assistance:
- Assist customers with flight inquiries, schedule changes, and cancellations.
- Provide travel recommendations, including flight options and cost-effective routes.
- Amendments & Refunds:
- Manage re issuance of tickets for date or flight changes.
- Process refunds as per airline policies.
- Coordination & Documentation:
- Maintain accurate records of transactions and correspondence with customers.
- Coordinate with airlines and travel partners for any escalations or special requirements.
- Problem Resolution:
- Handle customer complaints or issues promptly and professionally.
- Provide solutions for disrupted travel plans, such as delays or cancellations.
- Up selling & Cross-Selling:
- Promote ancillary services such as travel insurance, hotel bookings, and holiday packages.

Skills & Qualifications:

- Educational Background: Bachelor’s degree in Travel & Tourism or related field (preferred).
- Experience: 2–4 years of experience in ticketing or travel operations.
- Technical Skills:
- Proficiency in GDS platforms (Amadeus, Sabre, Galileo, or equivalent).
- Familiarity with fare rules, taxes, and airline regulations.
- Soft Skills:
- Excellent communication and customer service skills.
- Attention to detail and the ability to multitask in a fast-paced environment.

Preferred Qualifications:

- IATA certification or diploma in travel and tourism.
- Knowledge of multiple languages, especially regional or international.

Key Attributes:

- Problem-solving skills and a customer-first approach.
- Ability to work independently and as part of a team.
- Strong organizational and time management skills

  • ▷ 15h Left: Sales Travel Consultant Jobs Opening in VOYE HOMES at kakkanad, KochiLess

    2 weeks ago

    Kochi, India VOYE HOMES Full time

    Job description:We are looking for passionate and dynamic individuals to join our growing team as Sales Travel Consultant. If you are enthusiastic about travel, love interacting with people, and have a flair for delivering excellent service, this is the perfect opportunity for you.QualificationsDiploma, Bachelor’s, or Postgraduate degree.0–1 years of...

  • ▷ 3 Days Left! Customer Chat Support Executive

    2 days ago

    Kochi, India Onboard Aero Consultant Pvt Ltd Full time

    About Us: Onboard Aero Consultant provides consultancy services in sales, logistics, finance, design, IT, and HR for clients in the aviation and fitness industries. We are now seeking a proactive and customer-focused individual to join our team as a Customer Support Executive, handling customer queries via WhatsApp and online platforms. Key...

  • ▷ 15h Left: Project Manager

    2 weeks ago

    Kochi, India Admaren Tech Private Limited Full time

    Job Summary We are looking for an experienced Project Manager to lead, manage, and oversee our key software projects. The ideal candidate will be skilled in project planning, execution, and closure, ensuring that goals are met within set timeframes and budgets while ensuring high-quality deliveries and client satisfaction. As a Project Manager, you will...

  • Growth Marketer

    2 weeks ago

    Kochi, India Lascade Full time

    🌟 We’re Hiring: Growth Marketer (Performance-Based) 🌟 At Lascade, we are scaling fast and looking for a Growth Marketer who lives and breathes performance-driven growth. If you know how to turn budgets into measurable ROI, analyze numbers like a scientist, and collaborate with content & SEO teams to drive exponential growth, we want to talk to...

  • [15h Left] CBE COORDINATOR

    2 weeks ago

    Kochi, India XYLEM LEARNING Full time

    1. Exam Coordination o Plan, schedule, and manage ACCA Computer-Based Exam (CBE) sessions in accordance with ACCA guidelines. o Verify candidate eligibility, including document checks and registration validation. o Ensure timely communication of exam schedules, rules, and procedures to candidates. o Coordinate with internal teams and ACCA...

  • PHP Laravel Developer

    1 week ago

    Kochi, India RR.T Full time

    Job Description – Full-Stack PHP / Laravel Developer Role: Full-Stack PHP Developer (Laravel + Core PHP) Experience: 2–3 years (flexible for the right candidate) Location: Remote Key Requirements: - ✅ Strong in Core PHP & Laravel – solid understanding of MVC architecture, Eloquent ORM, Blade/Livewire, queues, events, and API integrations. - ✅...

  • Co-Founder & CTO [15h Left]

    1 week ago

    Kochi, India LEAST.ooo Full time

    Co-Founder & CTO – Co-Manner (Equity Role) About Co-Manner One Work Stack. Every Department. Zero Silos. Up to 60% Cost Savings for enterprises to work, collaborate and be highly productive. Co-Manner is an all-in-one enterprise workflow and collaboration platform. We combine no-code workflow automation, project/task management, and highly...

  • (15h Left) Middleware Application Support

    7 days ago

    Kochi, India GramPro Business Services Pvt. Ltd. Full time

    'Recruiting for a scheduled commercial Bank' Location : Thrissur / Kochi Experience Required : 3 - 5 years Education – B.tech/ MCA/ MBA/ M.Tech Key Skills Required : 1. To be able to work in the Integration team 2. Project Management 3. Vendor Management 4. Knowledge of Middleware ( Application Server , Web Server , Java, API management , Security...

  • 15h Left! Compliance and Process Excellence

    6 days ago

    Kochi, India EXL Full time

    Job Description: Knowledge in Advanced excel, visualization tools, powerpoint , macros, process excellence and compliance. Experience in internal audit will be an added advantage. - Assist in preparation of critical documentation like Operations Standard Document (OSD), BISRA (Business Information Security Risk Assessment) etc. for assigned...

  • 15h Left: Quality Assurance Engineer

    2 weeks ago

    Kochi, India zenda Full time

    Company Background: zenda is a financial technology partner to schools, colleges & nurseries, building products exclusively for the education sector. It helps institutions improve collection efficiency, digitize all payments and offers flexibility to parents. Launched in 2021, zenda is present in 40% of all UAE K-12 schools and ~600 schools across markets,...