Senior Analyst, Practice Analytics and Operations

Job Description

WHAT MAKES US A GREAT PLACE TO WORK

We are proud to beconsistently recognizedas one of the world's best places to work, a champion of diversity and a model of social responsibility. We are currently ranked #1 on Glassdoor's Best Places to Work list, and we have maintained a spot in the top four on Glassdoor's list for the last 13 years. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ and parents.

WHO YOU'LL WORK WITH

You'll join the Product, Practice and Knowledge (PPK) group in our Private Equity practice. Practices are how we group and organize our solutions and products based on our clients industry or business function. They're integral to how we win and deliver results to our clients and are a key strategic priority within our firm. Operations roles are critical in helping to drive and measure the strategic direction and operations of a practice.

About the PE practice: Bain & Company is the leading consulting partner to the private equity (PE) industry and its stakeholders. PE consulting at Bain has grown eightfold over the past 15 years and now represents about one-third of the firm's global business. We maintain a global network of more than 2,000 experienced professionals serving PE clients. Our practice is more than triple the size of the next-largest consulting company serving PE firms.

WHERE YOU'LL FIT WITHIN THE TEAM

The Operations Senior Analyst (OSA) is a critical member of the Global Strategy & Operations team within the PEG Practice. They execute flawlessly to support strategic planning and operational responsibilities for the practice. You will work with the most senior members of the practice team.

Responsibilities may include supporting strategic plan development, driving practice reporting and measurement, and budget planning/execution. The Operations Senior Analyst may also play a role in managing the tracking and effective deployment of practice affiliates/experts/advisors, as well as commercial support. They support the content and ensure effective planning for practice meetings, trainings, and calls.

Senior Analysts identify trends and issues, drawing out insights to recommend actions. They integrate multiple data inputs, perform accurate data gathering and reality checks, ensure data integrity and execute zero-defect analysis. OSAs can effectively progress deliverables; prioritize effectively, streamline and improve ways of working, in collaboration and coordination with multiple, often senior, stakeholders across the business.

WHAT YOU'LL DO

Practice planning and strategy execution

- Assist with data and analytics to support strategic planning, ongoing operations, and budgeting process e.g., revenue, client account traction, project spend

Practice operations and reporting(may include select Solutions/Commercial/Regional operations)

- Own practice reporting and structures metrics (revenue, commercial pipeline); build or maintain models/databases; ensure data integrity and drill down to resolve discrepancies
- Bring together disparate data sources; highlight issues and spot trends to inform decision-making, e.g., cost recovery; monitor progress
- Implement repeatable models and drive efficiency in reporting processes; improve visualizations using advanced analytic tools and novel data cuts
- Update materials with analytically-driven insights for practice meetings; storyline pieces of operations-focused content
- Contribute to additional projects and perform select ad hoc analytics

Market Insights/Industry research

- Own market databases and collaborate with various vendors and internal stakeholders to ensure the best of industry data for the practice
- Support publications, quarterly and annual, on Private Equity market landscape
- Contribute to building and proposing analysis on market data from multiple sources in order to derive meaningful insights

Commercial Operations

- Update client priority list; assists with preparation and notes for account management calls
- Track marketing progress, in coordination with Marketing team
- Organize and Bain.com practice postings with sectors/solutions

Practice communications and teaming( need for formal supervisory role depends on team structure, but at a minimum the role should involve coaching juniors)

- Gather inputs and draft newsletters
- Work effectively cross-practice: coordinates seamlessly, ensure information-sharing, flag roadblocks

Affiliate management and meetings(may be within specific domain or across practice)

- Track affiliates, experts, leadership roles, partnerships etc.; help with initiatives to provide better understanding of expertise, provide data inputs to offices to inform suitable staffing allocations, and to drive engagement
- Support the performance review/HLA process by gathering information and conducting analysis
- Contribute to planning and execution of meetings and trainings e.g., affiliate meetings: coordinate with Bain's Event team; support content/agenda planning and creation; recruit presenters

ABOUT YOU

- Bachelor of Arts or equivalent undergraduate degree with strong academic credentials
- Preferred 4-7 years of professional experience

- You are intellectually curious
- You are known for your high-quality work, attentive to detail and very organized
- You have strong analytical abilities and experience bringing innovative and outside the box approaches to problem-solving
- You are a regular user of AI and automation tools and have a growth mindset about their use
- You can self-motivate and work autonomously, integrating guided coaching and collaborative teaming to further develop
- You enjoy working in a fast-paced and sometimes demanding environment, and you can juggle multiple priorities
- You exhibit an exceptional customer service attitude
- You have strong communication and presentation skills. You can engage competently with senior business executives. You can work in a global team, collaborating with colleagues across the globe and in different time zones

- You have the maturity and integrity to manage highly confidential information and use technology in a responsible way (e.g. AI)

- You keep a positive mindset with high levels of energy and enthusiasm
- Strong proficiency with analytical tools and coding (e.g. Alteryx, AI/GBTs, Python, Tableau), and Microsoft Applications (Excel, PowerPoint, Power BI)
- Willingness to be flexible to meet the needs of the practice and its case teams

ABOUT US

Bain & Company is a global consultancy that helps the world's most ambitious change makers define the future. Across 61 offices in 38 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition and redefine industries. We complement our tailored, integrated expertise with a vibrant ecosystem of digital innovators to deliver better, faster and more enduring outcomes. Our 10-year commitment to invest $2 billion in pro bono services brings our talent, expertise and insight to organizations tackling today's urgent challenges. We earned a platinum rating from EcoVadis, the leading platform for environmental, social and ethical performance ratings for global supply chains, putting us in the top 1 percent among other consulting firms. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry.