Senior Technology Manager

About UsAt Bank of America we are guided by a common purpose to help make financial lives better through the power of every connection Responsible Growth is how we run our company and how we deliver for our clients teammates communities and shareholders every day One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world Were devoted to being a diverse and inclusive workplace for everyone We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical emotional and financial well-being Bank of America believes both in the importance of working together and offering flexibility to our employees We use a multi-faceted approach for flexibility depending on the various roles in our organization Working at Bank of America will give you a great career with opportunities to learn grow and make an impact along with the power to make a difference Join us Global Business ServicesGlobal Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed globally integrated delivery model and globally resilient operations Global Business Services is recognized for flawless execution sound risk management operational resiliency operational excellence and innovation In India we are present in five locations and operate as BA Continuum India Private Limited BACI a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services Process Overview CTI is responsible for designing building and operating end-to-end technology infrastructure solutions and managing critical systems and platforms across the enterprise lines of business and regions This includes delivering end-to-end technology infrastructure solutions across hosting application services network and data platforms CTI also delivers end-to-end production services across all infrastructure domains enterprise data platforms and enterprise functions including Global Human Resources Chief Administrative Office Corporate Audit Legal the Chief Data Office Global Information Security and Employee Experience Technology We are seeking a seasoned Network Product Architecture and Engineering leader to drive the architecture and engineering strategy for Network Services across all Network products working with Global Product Portfolio Managers Global Product Managers and Global Architecture Engineering Leaders This position plays a critical role not only in delivering high-quality network solutions but also in leading the evolution of the India Network organization toward the product-centric operating model The individual will be responsible for building a culture of technical excellence entrepreneurial thinking and executive presence within the domestic teams helping position India as a strategic hub for global network product innovation and leadership Operating within the global matrix organization the individual will collaborate closely with the global and regional teams to ensure that network product design evolution and delivery align with strategic objectives technical excellence and business priorities The Network Service Assurance organization manages tracks and reports risk for the Network infrastructure as well as performance across the products and services provided Service Assurance also manages measures and reports on critical Network Services processes procedures controls and metrics to ensuring adherence to the Bank of America risk framework The team is responsible for all aspects of risk management including issue and audit management escalation and reporting You will provide advice to all Networks teams to ensure adherence to Enterprise Standards and Policies and to all applicable Laws Rules and Regs You will act as an escalation point and will provide appropriate challenge Responsibilities Lead the Product Architecture and Engineering function for all network technology products with oversight across multiple product delivery teams including Internal Networks External Networks Network Automation Analytics and Tooling Define and maintain technical standards design patterns and engineering practices for network services in India Drive end-to-end product development lifecycle in collaboration with global architecture and engineering teams while adhering to policy standard requirements within defined processes Foster a high-performance engineering culture mentoring and developing domestic engineering resources aligned to product delivery goals Champion the transformation of the Product Architecture and Engineering Network India team into a product-led innovation-driven environment promoting ownership accountability and entrepreneurial leadership Partner with global technology stakeholders to align network product strategy and execution Ensure architectural consistency technical integrity and innovation across all network products Oversee product evolution with a focus on scalability automation security and operational excellence Act as a key contributor to strategic planning investment prioritization and technology roadmaps for network services Maintain strong awareness of emerging technologies industry trends and their potential impact on network services portfolio Requirements Education - Graduation Post GraduationCertification if any NAExperience Range - 20 YearsFoundational Skills A proven technology leader with deep expertise in network services product engineering and architectural design Significant experience operating within global matrix organizations balancing local leadership with global collaboration Ability to drive strategy while being hands-on with product technical details when needed Exceptional communication skills to effectively interface with senior global stakeholders technical teams and business partners Strong commitment to developing talent building cohesive teams and fostering an environment of innovation and accountability An entrepreneurial mindset with the ability to foster executive presence innovation and strategic thinking across engineering teams Deep understanding of modern network technologies such as SD-WAN Cloud Connectivity SASE Network virtualization and Programmable Networks Passion for driving organizational evolution from a delivery focus to a product-centric innovation-driven operating model Desired Skills Good understanding and experience in driving transformational programs Excellent oral written communication and presentation skills Highly motivated excellent thought leadership and able to work independently Excellent interpersonal skills positive attitude As our global network services strategy continues to evolve toward a product-centric operating model there is a growing need for stronger regional leadership that not only supports delivery but actively drives innovation product development and architectural excellence Network Services GBS footprint has become a critical hub for technology talent and to fully realize its strategic potential we must invest in leadership that fosters entrepreneurship executive global presence and deeper integration with the global product strategy This new role will provide focused oversight for all network product architecture and engineering activities based in India ensuring technical consistency accelerating innovation and strengthening ownership of product outcomes By elevating GBS role from a delivery center to a true product development engine we enhance global agility deepen technical specialization and build a sustainable leadership pipeline aligned to our future growth Relevant experience in network engineering architecture or technology product leadership roles Expertise in network product development design methodologies and agile delivery models Solid understanding of network security cloud networking and software-defined architectures Strong technical knowledge of routing switching load balancing firewalls and next-gen connectivity technologies Experience with automation frameworks network-as-code and orchestration platforms Familiarity with ITIL practices service management software development lifecycle and operational frameworks Strategic mindset coupled with operational excellence A passion for innovation continuous learning and team empowerment Work Timings 11 30 AM 20 30 PMJob LocationChennai Hyderabad