Senior Analyst

By clicking the Apply button I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda s and I further attest that all information I submit in my employment application is true to the best of my knowledge Senior Analyst - Tech Ops Support The Future Begins Here At Takeda we are leading digital evolution and global transformation By building innovative solutions and future-ready capabilities we are meeting the need of patients our people and the planet Bengaluru the city which is India s epicenter of Innovation has been selected to be home to Takeda s recently launched Innovation Capability Center We invite you to join our digital transformation journey In this role you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement At Takeda s ICC we Unite in Diversity Takeda is committed to creating an inclusive and collaborative workplace where individuals are recognized for their backgrounds and abilities they bring to our company We are continuously improving our collaborators journey in Takeda and we welcome applications from all qualified candidates Here you will feel welcomed respected and valued as an important contributor to our diverse team OBJECTIVES PURPOSE As a Senior Analyst for MuleSoft Admin you will be responsible for the management configuration and maintenance of the MuleSoft integration platform This role involves ensuring the smooth operation of integration services troubleshooting issues and collaborating with development teams to deploy and monitor MuleSoft applications You will play a key role in maintaining system integrity and performance ACCOUNTABILITIES Responsible for the day-to-day maintenance tasks such as Performance monitoring and tuning environment monitoring Managing API assets infrastructure platform accounts logs ESB components Check server health check automated log rotations and archiving status check server logs check server performance uptime performance logs JVM heap logs core server dumps O S event logs check status on ports scheduler monitoring transactions Manage and configure MuleSoft Anypoint Platform Troubleshoot and resolve integration issues and Collaborate with developers to deploy and maintain MuleSoft applications MuleSoft Platform enhancements implementation Incident Remediation troubleshooting corrective Action and Certificate renewals Implement and enforce security best practices for MuleSoft environments Create documentation of operational tasks procedures automated processes and provide support to delivery for technical issues Knowledge in CI CD pipelines Knowledge in ITSM Incident Change Problem Management EDUCATION BEHAVIOURAL COMPETENCIES AND SKILLS Essential Bachelor s degree in Computer Science Information Technology or a related field 8 years experience in IT industry experience with 5 years of relevant experience in MuleSoft Administration Experience in Continuous Integration and Continuous Deployment using GIT and MuleSoft is expedient Source code management using Github is high desirable Publishing and managing version on Exchange leveraging API Gateway to apply policies and api governance Good understanding of REST HTTP MQ JSON XML Postman requests Excellent problem-solving skills and attention to detail Ability to work independently and as part of a team Excellent communication and collaboration skills What Takeda Can Offer You Takeda is certified as a Top Employer not only in India but also globally No investment we make pays greater dividends than taking good care of our people At Takeda you take the lead on building and shaping your own career Joining the ICC in Bangalore will give you access to high-end technology continuous training and a diverse and inclusive network of colleagues who will support your career growth Benefits It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career Amongst our benefits are Competitive Salary Performance Annual Bonus Flexible work environment including hybrid working Comprehensive Healthcare Insurance Plans for self spouse and children Group Term Life Insurance and Group Accident Insurance programs Health Wellness programs Employee Assistance Program 3 days of leave every year for Voluntary Service in additional to Humanitarian Leaves Broad Variety of learning platforms Diversity Equity and Inclusion Programs Reimbursements - Home Internet Mobile Phone Employee Referral Program Leaves - Paternity Leave 4 Weeks Maternity Leave up to 26 weeks Bereavement Leave 5 days About ICC in Takeda Takeda is leading a digital revolution We re not just transforming our company we re improving the lives of millions of patients who rely on our medicines every day As an organization we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization Locations IND - Bengaluru Worker Type Employee Worker Sub-Type Regular Time Type Full time