Cloud Ops Engineer I

4 weeks ago

Hyderabad, Telangana, India Amgen Technology Private Limited Full time
Job Description

We are looking for a Cloud Ops Engineer I (SRE 1) to work on the performance optimization, standardization, and automation of Amgen's critical infrastructure. This role is crucial for ensuring the reliability, scalability, and cost-effectiveness of our production systems. The ideal candidate will have a strong focus on operational excellence, incident response, and proactive performance tuning, while working closely with cross-functional teams to establish best practices for service availability, efficiency, and cost control.

Roles & Responsibilities

- System Reliability & Performance: Ensure the reliability, scalability, and performance of Amgen's infrastructure and applications. Proactively identify and resolve performance bottlenecks, and continuously evaluate system design to find opportunities for cost optimization.
- Automation & IaC: Drive the adoption of automation and Infrastructure as Code (IaC) using tools like Terraform, Ansible, or Kubernetes to streamline operations and enhance scalability.
- Standardization & Monitoring: Establish standardized operational processes and tools to ensure consistency and reliability. You will also implement and maintain comprehensive monitoring, alerting, and logging systems to detect issues early and ensure rapid incident response.
- Incident Management & Continuous Improvement: Lead the incident management process to minimize downtime, conduct root cause analysis, and implement preventive measures. You will also foster a culture of continuous improvement by leveraging data from incidents and performance monitoring.
- Collaboration: Partner with software engineering and IT teams to integrate reliability, performance, and cost-saving strategies throughout the development lifecycle.

Qualifications

- A Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
- 1-4 years of experience in IT infrastructure, with at least 1 year in Site Reliability Engineering (SRE) or a related field.
- Experience with AWS Cloud Services.
- Experience in CI/CD, IaC, Observability, and GitOps is a plus.
- Experience with containerization (Docker) and orchestration tools (Kubernetes) is a definite advantage.
- The ability to learn new technologies quickly, with strong problem-solving and analytical skills.

Soft Skills

- Initiative: A high degree of initiative and self-motivation.
- Problem-Solving: Strong problem-solving abilities and a keen attention to detail.
- Collaboration: Excellent communication and teamwork skills, with the ability to foster a collaborative and innovative work environment.

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