Telemarketer

2 days ago

Gandhinagar GJ IN Richa infosystem pvt ltd Full time

- Telemarketer Electronic Products Designation Telemarketer Years of Experience 1 to 3 years Education Any Graduate Vacancy 2 Job Location Gandhinagar Gujarat Age 20 - 30 years Female Job Function Tele Marketing Industry Preferred Electronics Laptops Interactive Flat Panels TVs Mobile Accessories Employment Type Full Time Responsibilities - Handle inbound and outbound calls for customers seeking information about electronic products such as laptops interactive flat panels TVs and mobile accessories - Provide detailed product knowledge and assist in guiding customers towards suitable products based on their requirements - Follow up with potential customers and ensure product inquiries are responded to promptly - Address customer queries related to pricing features availability and post-purchase support - Process customer orders and ensure accurate data entry for orders in the system - Coordinate with the sales and customer service team to ensure smooth order fulfillment and timely delivery - Maintain customer records and update database with relevant customer information and interactions - Promote special offers new products and services to customers - Resolve customer complaints or issues promptly ensuring a high level of customer satisfaction - Generate leads and help achieve sales targets through effective communication and persuasive selling techniques - Prepare daily reports on call activity customer feedback and sales progress - Manage customer inquiries through various communication channels phone email chat Skills - Good command of communication skills both verbal and written English is must - Knowledge of the electronic products industry Laptops TVs Mobile Accessories Interactive Flat Panels is a plus - Proficient in using MS Office Excel Word and CRM software - Ability to build strong relationships with customers - Strong multitasking and organizational abilities - Experience in tele sales or customer support roles is preferred - Good listening skills and the ability to assess customer needs quickly - Ability to work under pressure and meet performance targets - Positive attitude high energy and self-motivated Job Types Full-time Permanent Pay 10 000 08 - 25 000 57 per month Benefits Provident Fund Schedule Day shift Education Bachelor s Preferred Experience total work 1 year Preferred Telecommunication 1 year Preferred Language Hindi Preferred English Preferred Work Location In person

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