Systems Engineer

Company Description Visa is a world leader in payments and technology with over 259 billion payments transactions flowing safely between consumers merchants financial institutions and government entities in more than 200 countries and territories each year Our mission is to connect the world through the most innovative convenient reliable and secure payments network enabling individuals businesses and economies to thrive while driven by a common purpose - to uplift everyone everywhere by being the best way to pay and be paid Make an impact with a purpose-driven industry leader Join us today and experience Life at Visa The Systems Engineer is a critical part of our Visa Cloud platform strategy In this role you will be focused on ensuring Visa s development platform and tooling allows our key stakeholders development engineers in the technology group to focus more on innovation than infrastructure management This role will drive the adoption of observability best practices and instrument automation for resolving recurring issues You must be comfortable working with software engineering teams and supporting their demanding needs to ensure the security availability and performance of the platform This engineer must be capable of triaging issues managing infrastructure with peer teams as well as instrumenting monitoring to ensure proper coverage Being hands on keyboard is a must for this role with a focus on developing reliability engineering for Visa Cloud Platform Essential Functions - You will guide the instrumentation of monitoring for the Visa Cloud Platform IaaS PaaS Container as a service You will ensure the platform target SLAs are met and implement appropriate SLIs for supporting services You will work with developers during service transition evaluating reliability and operability of the applications and ensuring adequate monitoring alerting and observability You will partner with peers within Operations Infrastructure supporting ongoing maintenance and enhancement of the platform To be successful in this role you must focus on setting standards for automating routine tasks and workflows in support of the larger DevEx SRE team The right candidate must be capable of supporting multiple internal stakeholders with a variety of technical challenges Excelling in this role requires the ability to analyze and discern patterns in the myriad of issues that arise and propose solutions to these problems Visa Cloud SRE team has 24 7 365 operation model and work schedule will be required to work in shift or on call support model weekend required This is a hybrid position Employees in hybrid roles are expected to work from the office 3 set days a week determined by leadership site Qualifications Bachelor s Master s Degree in IT CS or related field with 1-2 years relevant work experience Candidates from 2023 2024 Passout s are only considered Hands on experience in Linux and Windows systems and good understanding of distributed computing environments Intermediate level programming and or scripting in 3 or more of the following Python Java Go PowerShell JavaScript Terraform Ansible Helm Chef Cloud Formation 1 years of experience managing CI CD tooling such as Jenkins Github Bitbucket ArgoCD Artifactory Bitbucket Azure DevOps in a large-scale environment 1 Years experience managing observability tooling such as Grafana Prometheus Splunk Datadog New Relic DynaTrace Sentry etc in a large-scale environment Advanced understanding of YAML JSON HTML XML 1 years of work experience supporting relational and non-relational databases MySQL MongoDB PostgreSQL etc including creating and running queries managing performance and scaling Experience managing container infrastructure and supporting development transformation to a container first model Preferred Qualifications 1-2 years working in a Platform SRE or Production Engineering group for high availability critical platforms applications Exposure to Virtualization Hyper-V VMware scvmm etc Experience managing a distributed container platform including but not limited to deployment release management provisioning capacity management workload management Other duties as assigned Additional Information Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law