▷ Immediate Start AVP
5 days ago
Job Description
About noon
We're building an ecosystem of digital products and services that power everyday life across the Middle Eastfast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we're looking for a AVP - Training & Quality Assurance who can help us move even faster.
noon's mission: Every door, every day.
What you'll do:
Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward.
We are seeking a Head of Training & Quality Assurance (Central Lead) who will own the overall learning, development, and quality governance for our customer service and operations teams across all five businesses:
- Food delivery
- Quick delivery (Q-commerce)
- Retail e-commerce
- Fashion e-commerce
This leader will sit centrally in India, setting standards, frameworks, and policies. Each business unit's training & quality teams will report into this role for alignment, while still executing within their vertical.
Key Responsibilities
- Training Leadership: Design and oversee central training frameworks, onboarding programs, and continuous learning modules across all businesses.
- Quality Governance: Establish company-wide quality standards, audit frameworks, and scoring systems to ensure consistent CX across verticals.
- Central Reporting: Consolidate training/quality metrics across all businesses and present unified performance dashboards to leadership.
- Best Practice Sharing: Identify successful initiatives in one business and scale them across others.
- Capability Development: Build a team of master trainers and quality auditors in India who support, coach, and certify sub-business teams.
- Feedback Loop: Partner with CX, Ops, and Product to ensure training and quality insights drive process improvements.
What you'll need:
- Experience: 1015 years in customer experience, training, and quality in e-commerce, food delivery, BPO, or retail.
- Scale Exposure: Managed training/QA teams of 100+ across multiple geographies or verticals.
- Expertise: Familiar with call/chat/email quality frameworks, LMS platforms, digital training methods, and VOC (Voice of Customer) analytics.
- Leadership: Strong central governance mindset able to set direction, while empowering business-specific teams.
- Location: Based in India with ability to work across time zones and align with global leadership.
Who will excel
- We're looking for people with high standards, who understand that hard work matters.
- You need to be relentlessly resourceful and operate with a deep bias for action.
- We need people with the courage to be fiercely original.
- noon is not for everyone; readiness to adapt, pivot, and learn is essential.
-
(Immediate Start) Senior Engineer, AVP
3 weeks ago
Pune, India Deutsche Bank Full timeJob Description Senior Engineer, AVP Position Overview Job Title: Senior Engineer, AVP Location: Pune, India Corporate Title: AVP Role Description - Technology underpins our entire business. Our Technology, Data and Innovation (TDI) strategy is focused on strengthening engineering expertise, introducing an agile delivery model, as well as modernising...
-
(Immediate Start) Software Engineer, AVP
3 days ago
Gurugram, Gurugram, India NatWest Group Full timeJob Description Join us as a Software Engineer - This is an opportunity for a driven Software Engineer to take on an exciting new career challenge - Day-to-day, you'll build a wide network of stakeholders of varying levels of seniority - It's a chance to hone your existing technical skills and advance your career - We're offering this role at associate...
-
Immediate Start! UI Designer, AVP
3 weeks ago
Pune, India Deutsche Bank Full timeJob Description UI Designer, AVP Position Overview Job Title: UI Designer, AVP Location- Pune, India Role Description Our Corporate Bank Technology team is a global team of 3000 across 30 countries. The primary businesses that we support within Corporate Bank are Cash Management, Securities Services, Trade Finance and Trust & Agency Services. CB...
-
▷ (Immediate Start) Principal Auditor, AVP
3 weeks ago
Mumbai, India Deutsche Bank Full timeJob Description Principal Auditor, AVP Position Overview Job Title: Principal Auditor Corporate Title: AVP Location: Mumbai, India Role Description - As a global function of approximately 850 team members, Group Audit (GA) is the bank's Third Line of Defence acting as an independent and forward-looking challenger and adviser to Senior Management. We...
-
▷ (Immediate Start) DevOps Engineer
21 hours ago
Gurugram, India Llp S3bglobal Technologies Full timeJob Description - Looking for someone who can join immediately. - 7+ Years of experience - Build, release, and manage configuration of testing and production systems. - System troubleshooting and problem solving across platform and application domains. - Suggesting architecture improvements and process improvements. - Evaluate new technology options and...
-
▷ [Immediate Start] Commercial Associate
3 weeks ago
Gurugram, Gurugram, India Aurora Energy Research Full timeJob Description Department: Commercial - Sales & Account Management Location: Gurugram, India Description Based in Gurugram, you will be a member of our dynamic and multi-national global commercial team, operating in a fast paced and stimulating environment. You will play a key role in all aspects of business development and client relationship...
-
▷ Immediate Start: Python Fullstack Developer
22 hours ago
Gurugram, India Synechron Full timeApply Here on vivek.singh6@synechron.com Job Description: Location: Gurugram Job Title : Python Fullstack Developer Exp- 5+ Years Work Model – Weekly Hybrid 3 days from office and 2 days from home. Preferred - Only Immediate joiner or can join in 15 days (serving Notice max 15 days) Technical Skill: Looking for a Python Fullstack developer with 5+ years of...
-
▷ [Immediate Start] IT Application Owner - AVP
3 weeks ago
Pune, India Deutsche Bank Full timeJob Description IT Application Owner - AVP Position Overview Job Title: IT Application Owner - AVP Location: Pune, India Role Description - At the Service, Solutions and AI Domain, our mission is to revolutionize our Private Bank process landscape by implementing holistic, front-to-back process automation. We are committed to enhancing efficiency,...
-
Gurugram, India Teeoff Technologies Full timeLocation: Gurugram Department: Business & Strategy Experience Required: 3–4 Years Reports To: AVP – Business & Strategy About the Role We are seeking a motivated and results-driven Business Development Manager to support and grow our SaaS-based Telephony business. The ideal candidate will have experience in SaaS or telephony solutions, strong business...
-
[Immediate Start] Java Lead
3 weeks ago
Gurugram, India NTT DATA North America Full timeJob Description Req ID: 321966 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Java Lead to join our team in Gurgaon, Haryna (IN-HR), India (IN). - Manages, resolves, and system...
