Program Manager, Apex Ats In Ro

DESCRIPTION In environment of rapid growth and increasing complexity The Program Manager will drive improvements to the reporting tools methods and processes utilized by the team to increase the availability and granularity of actionable data to internal and external partners The successful candidate must have very strong analytical skills and expert in excel Knowledge of SQL and tools like R Python would be an added advantage He she will be experienced at working with large data sets and the technical tools needed to work with them He she will have superb communication and customer-relationship skills outstanding analytic insight and be a passionate advocate of operations team to other stakeholders He she will drive towards simple scalable solutions to difficult problems have excellent project-management skills and be able to communicate complex analytical results both written and verbally in a clear and easy-to-understand way What are we really looking for You should be very analytical and be able to justify your decisions and approaches with data You should be able to deal with a high degree of ambiguity You should be able to take a complex problem and break it down to smaller digestible chunks You should be able to define a logical and step by step approach to achieving assigned goals You should be comfortable with processes and process design analysis You should have the ability to influence without authority and do so by using data and facts You should be able to deal with varied stakeholders and earn their trust You are mature and able to function independently with limited guidance Languages proficiency mandatory - English Key job responsibilities The incumbent will own the following - 1 They will be responsible for working with supply chain execution transportation FC carriers and other Amazon teams to identify pain points and scope out large high impact projects 2 They will be responsible for driving cost benefit analysis and go no-go decisions on various initiatives 3 Once a go decision is made the program manager will work to evolve a plan and timeline for execution 4 The program manager will develop a roadmap and metrics to measure progress of the initiative they own They will also own writing reports that detail the progress to leadership on a frequent basis 5 They will liaise across functions to drive their project and help clear issues and bottlenecks 6 They will work with technology teams to scope out and drive any tech changes that are needed Key job responsibilities We are looking for an experienced Program Manager to coordinate and lead efforts across operations multiple technology and program teams We re looking for a hands-on and motivated self-starter who s passionate about using data to help us measure every area of the business drive efficiencies optimizations and influence decision-making A Program Manager is expected to have deep functional knowledge ability to design new program frameworks processes and running defect reduction programs He should be proficient in identifying the input and output metric to gauge the success of a program In this role he will work with business and operations team to analyze historic results challenge status quo and make business recommendations to senior management based on those analyses - all in an environment of rapid growth and increasing complexity The Program Manager will drive improvements to the reporting tools methods and processes utilized by the team to increase the availability and granularity of actionable data to internal and external partners The successful candidate must have very strong analytical skills and expert in excel Knowledge of SQL and tools like R Python would be an added advantage He she will be experienced at working with large data sets and the technical tools needed to work with them He she will have superb communication and customer-relationship skills outstanding analytic insight and be a passionate advocate of operations team to other stakeholders He she will drive towards simple scalable solutions to difficult problems have excellent project-management skills and be able to communicate complex analytical results both written and verbally in a clear and easy-to-understand way BASIC QUALIFICATIONS - 2 years of program or project management experience PREFERRED QUALIFICATIONS - Knowledge of Lean principles and DMAIC methodology - Experience in MS Access and SQL - Experience in requirement gathering and ability to write clear and detailed requirement document Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information If the country region you re applying in isn t listed please contact your Recruiting Partner