Team Leader

Job Description - Effectively communicate with stakeholders and Creative Studio colleagues to evaluate and prioritize requests. - Discuss current projects with team members and assist them where necessary. - Give advice to colleagues and clients in software, branding, layout and design. - Actively work on Presentation Studio requests on a regular basis - With the help and guidance of global Presentation Studio Management and HC to deliver the following core competencies: - Performance management including mid and end-year reviews. - Goal setting and coaching for local team. - Local compensation recommendations. - Manage time off, remote work and office policies while maintaining appropriate level of staffing. - Be a first point of contact for conflict resolution within the local team and resolve or escalate any conflict with stakeholders accordingly. - Understand and implement Presentation Studio processes and Oliver Wyman policies. - Act as an ambassador for the Creative Studio with stakeholders across the firm. - Have a growing network of stakeholder relationships (both internal and external), gather feedback on a regular basis and pass on relevant information to the Presentation Studio management. - Facilitate a collaborative and creative work environment for the team Foster relationship between team members and ensure team building opportunities. - Provide guidance, support, and feedback to team members. - Recognize and reward outstanding performance. - Address performance issues and implement improvement plans when necessary. - Assist the team where necessary to solve client problems by translating requirements into appropriate solutions. - Escalate issues that affect the performance of the team and effectively solve any problems to ensure the team can operate well. - Promote Oliver Wyman culture, be an ambassador of the Oliver Wyman values and live them daily (role model), encouraging attendance of firm and department initiatives and events. Skills and Attributes: People management: - Feedback, training & development Be able to provide constructive feedback, mentor, inspire growth and creativity, and encourage collaboration. - Performance management Systematically manage performance, set annual objectives and deliver mid- and year end reviews. Leadership skills: - Having and pursuing a vision for the team, leading through challenging times Communication and client service - Have strong interpersonal skills to negotiate and build relationships with other teams and stakeholders. - Be effective in conflict resolution. - Have good communication skills to convey department goals to the Presentation Design team. - Have developing presentation and public speaking skills to articulate best practices to stakeholders and team members. Understanding of business priorities and decision-making: - Develop understanding of business priorities and how they translate in day-to-day decisions. - Make sound decisions that are in line with the business needs. Problem-solving and implementation: - Ability to think critically, analyze situations, and develop creative solutions. - Create organizational and policy decisions that work for large groups Branding and design skills: - Have strong knowledge of all Templates & Tools in the Presentation Studio, a solid understanding of the Oliver Wyman brand and a strong foundation of presentation design skills. Technical skills: - Expert knowledge of MS Office as well as OW PPT tools and Presentation Studio toolkit and other business relevant software (Flourish, Datawrapper, Figma) Institutional knowledge and networking: - Have a deep understanding of the organization and capabilities of the entire department and the relevant work processes and tools (workflow, i2, etc.) - Have a good understanding of the structure and purpose of the company and build up a network of go-to contacts. Innovation and industry trends: - Have a keen eye and curiosity for emerging industry trends to keep ahead of the curve.