▷ Urgent Search Solutions Architect

4 weeks ago


Bengaluru India HyperVerge Full time

Job Description Solution Design and Technology Adoption: - Become an expert on HyperVerge's APIs/modules and how to best deploy them. - Own and drive relationships with external technical audiences of all kinds from engineer to CTO to understand business objectives and translate requirements into solutions. - Maintain a deep understanding of the product and speak with customers about the most relevant features/functionality for their specific business needs. - Work hand-in-hand with HyperVerge's Sales team to develop proof of concept applications, present technical demonstrations, and help customers make the most of HyperVerge products. - Discover new problems which the customer has and increase adoption of HyperVerge technology wherever applicable. - Show final value delivered to the client through the above designed solution Integration and Delivery: - Provide technical leadership and guidance to our users while they are building their HyperVerge integrations. - Utilize technical acumen to drive high-quality integrations while accelerating time-to-go-live. - Conduct POCs to ensure that the products meet the client's requirements. - Be the single technical point of contact for our customers and act as an escalation point to drive resolution in a timely, proactive manner. Voice of the Customer: - Use first-hand customer knowledge to impact product strategy, working with all parts of HyperVerge to ensure its offerings continue to satisfy its largest and most strategic users needs. Personal Competence Building: - Focus on personal competence building across all stages of customer life cycle. - Constantly learn better ways to understand problems, manage situations, build trust and deeper relationship and help clients derive value out of the product. - Sharpen your communication skills to understand the requirements of a client and resolve differences in opinion. - Maintain composure through tough situations faced during the course of the interaction with the client. - Share and build a best-practices knowledge base - Learn to build relationships with the client where they feel comfortable to discuss all problems and issues openly. Requirements: - Develop a deep understanding of HyperVerge Technology and Products. - Handle 2-4 existing key-accounts and 3-5 new accounts. Prerequisites: - A strong software development background with great communication skill is a great fit for this position - At Least 2+ years of experience. - Excellent written and verbal communication skills are a must. - Has an educational background in engineering - Strong understanding of APIs, SDKs and their integration. - Comfortable with a few frameworks in Javascript or Android. - Comfortable with international and domestic travel. - Have experience with building products and interacting with clients. - Should be able to engage with the customer in a technical discussion to understand the issues the customers are facing and provide solutions. - Ability to understand client's requirements, define a PoC and successfully achieve it to prove out HyperVerge tech for clients. - Results-oriented individual with strong communication and problem-solving skills. - Prior experience in managing and mentoring junior Solutions Architect to help them achieve their goals.



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