[Urgent] Lead

4 days ago

Chennai India Tata Communications Limited Full time

Job Description

About the Role :

A Technical position that acts as a technical Level2 expert for Genesys Cloud Contact Center solution deployment. Requires strong knowledge and understanding of Genesys Cloud architecture, Applications, infrastructure, Systems design and Integrations. Responsible for Implementation of the requirements and supporting customer at different stages during the customer service life cycle.

Key Responsibilities :

- Deployment / Configuration of Genesys Cloud contact center based on the low-level design
- Create test plan as per Business requirement and validate all functionalities
- Provide Training to End users (Agents / Supervisors / Admin)
- Identify and resolve issues observed during deployment and testing phase.
- Interact with OEM / CFT for issue resolutions.

Major Duties & Responsibilities:

- Strong passion for learning and teaching others
- Outgoing personality.
- Motivated and self-starting.
- Ability to think creatively and come up with proactive ideas.
- Strong problem-solving skills
- Must be able to communicate effectively and in a constructive manner with customers, management, peers and co-workers.

Key Qualification & Experience:

- Bachelor's Degree in Telecommunications, Engineering, Computer Science, or equivalent experience.
- Minimum of 4-7 years experience in Genesys Contact center solutions Implementation, Configuration and Support
- Strong working knowledge and hands on in Contact center technologies -Genesys Cloud.

  • (Urgent Search) Lead FlexPLM

    7 days ago

    India KMM Technologies, Inc. Full time

    There is an urgent resource need with PTC FlexPLM software implementation experience. This is a Senior Developer/Team Lead level role. Offshore (India) Position The work schedule should overlap 9am-2pm US EST. - 6+ Years of experience implementing FlexPLM for Retail, Footwear and Apparel customers - Experience with all the following areas: - Retail...

  • Lead flexplm

    3 days ago

    India KMM Technologies, Inc. Full time

    There is an urgent resource need with PTC Flex PLM software implementation experience. This is a Senior Developer/Team Lead level role . Offshore (India) Position The work schedule should overlap 9am-2pm US EST. 6+ Years of experience implementing Flex PLM for Retail, Footwear and Apparel customers Experience with all the following areas: Retail...

  • Urgent: Business Development Manager

    2 weeks ago

    India M. S. Services Full time

    Urgent Requirement For Business Development Manager ProfileJob Profile - Business Development Manager Contacting potential clients to establish rapport and arrange meetings Planning and overseeing new marketing initiatives Researching organizations and individuals to find new opportunities Increasing the value of current customers while attracting...

  • Lead FlexPLM

    7 days ago

    India KMM Technologies, Inc. Full time

    There is an urgent resource need with PTC FlexPLM software implementation experience. This is a Senior Developer/Team Lead level role . Offshore (India) Position The work schedule should overlap 9am-2pm US EST. 6+ Years of experience implementing FlexPLM for Retail, Footwear and Apparel customers Experience with all the following areas: ...

  • Urgent Hiring for Marketing Executive

    1 day ago

    India K D Groups Full time

    Urgent Hiring For Marketing ExecutiveRSS Feed Generate leads by approaching new customers Follow up with existing customers Attending customer inquiries Person Should be well versed with all aspects of Marketing ( online / Digital marketing ) Developing and implementing innovative ideas for sales generation. Must have good computer knowledge. Excellent in...

  • Lead FlexPLM

    6 days ago

    India KMM Technologies, Inc. Full time

    There is an urgent resource need with PTC FlexPLM software implementation experience. This is a Senior Developer/Team Lead level role . Offshore (India) Position The work schedule should overlap 9am-2pm US EST. 6+ Years of experience implementing FlexPLM for Retail, Footwear and Apparel customers Experience with all the following areas: Retail process...

  • Lead FlexPLM

    1 week ago

    India KMM Technologies, Inc. Full time

    There is an urgent resource need with PTC FlexPLM software implementation experience.This is a Senior Developer/Team Lead level role.Offshore (India) PositionThe work schedule should overlap 9am-2pm US EST.6+ Years of experience implementing FlexPLM for Retail, Footwear and Apparel customersExperience with all the following areas:Retail process maturity and...

  • (Urgent) Lead Program manager

    3 weeks ago

    Chennai, India Trimble Inc. Full time

    Job Description Job Title: Lead Engineering Productivity Program Department:Trimble E-Tools Are you ready to take your skills to transform the way engineering is done in Trimble and improve their efficiencies and increase developer satisfaction What You Will Do: Your goal is to drive a Trimble-wide program to improve the productivity of developer teams....

  • ▷ Urgent: Test Lead

    6 days ago

    India deltatre Full time

    Deltatre is a leading end-to-end provider of premium products and services for global sport and media operators We push boundaries every day to offer the most reliable scalable engaging end-to-end offerings that continually meet and exceed fan expectations and maximise client value Underpinned by data we re able to determine the best experiences to...

  • ▷ (Urgent) Executive Relationship Manager - Sales - Life Insurance (2-4 Yrs) Gujarat/maharashtra/kolkata (bfsi Sales)

    2 weeks ago

    India Tekpillar Full time

    Urgently Hiring India s Leading Life Insurance Company for PAN India LocationJD - Lead will be provided Lead work profile - Regular Visits to The Assigned Branches - Dealing with Life Insurance Products - Queries Prospect Generation - Interaction with Branch Walk-In Customers for Need Identification - Renewal Premium Collection - Handling Ongoing Queries...