
Events Manager
3 days ago
Responsible for preparing all event documentation and coordinates with Sales property departments and customer to ensure consistent high level service throughout pre-event event and post-event phases of property events This position primarily handles events of average complexity Ensures their property events have a seamless turnover from sales to service back to sales Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events CANDIDATE PROFILEEducation and Experience High school diploma or GED experienced 1 - 2 years of experience in the event management or related professional area OR 2-year degree from an accredited university in Hotel and Restaurant Management Hospitality Business Administration or related major at least 1 year experience in the event management or related professional area required CORE WORK ACTIVITIESManaging Event Logistics and Operations Ensures that events progress seamlessly by following established procedures collaborating with other employees and ensuring accuracy Greets customer during the event phase and hands-off to the Event Operations team for the execution of details Adheres to all standards policies and procedures Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill Manages group room blocks and meeting space for average to large-sized assigned groups Identifies operational challenges associated with his her group and determines how to best work with the property staff and customer to solve these challenges and or develop alternative solutions Uses his her judgment to integrate current trends in event management and event design Acts as liaison between field salesperson and customer throughout the event process pre-event event post-event Participates in customer site inspections and assists with the sales process as necessary Performs other duties as assigned to meet business needs Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner s experience Ensuring and Providing Exceptional Customer Service Delivers excellent customer service throughout the customer experience and encourages the same from other employees Empowers employees to provide excellent customer service Sets a positive example for guest relations Coordinates and communicates event details both verbally and in writing to the customer and property operations Makes presence known to customer at all times during this process Oversees his her customer experiences from file turnover through the post event phase until turnover back to sales Follows up with customer post-event Responds to and handles guest problems and complaints Uses personal judgment and expertise to enhance the customer experience Stays available to solve problems and or suggest alternatives to previous arrangements Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement Interacts with guests to obtain feedback on product quality and service levels Ensures hourly employees understand expectations and parameters for event activities Leading Event Management Teams Conducts formal pre- and post-event meetings as required to review communicate group needs and feedback Leads formal pre-event and post-event meetings for average to large-sized assigned groups Facilitates various meetings as he she perceives necessary Banquet Event Order meeting block review etc Supporting and Coordinating with the Sales and Marketing Function Assists in the sales process and revenue forecasting for customer groups Up-sells products and services throughout the event process Forecasts group sleeping rooms and event revenue catering and audio visual for his her groups Conducting Human Resources Activities Reviews comment cards and guest satisfaction results with employees Observes service behaviors of employees and provides feedback to individuals and or managers Assists in the development and implementation of corrective action plans Take initiative to use his her experience to improve service performance according to his her evaluation of the issue and resolution Works with the property staff and customers to address operational challenges associated with his her group Performs other duties as assigned to meet business needs Marriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive people-first culture We are committed to non-discrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law At Westin we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling ensuring they can be the best version of themselves To achieve the brand mission of becoming the preeminent wellness brand in hospitality we need passionate and engaged associates to bring the brand s unique programming to life We want our associates to embrace their own well-being practices both on and off property You are the ideal Westin candidate if you are passionate you are active and take pride in how you maintain your well-being you are optimistic you are adventurous Be where you can do your best work xe2x80x8b begin your purpose belong to an amazing globalxe2x80x8bteam and become the best version of you
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Event Manager
2 weeks ago
Hyderabad, Telangana, India Workafella Full timeAbout the Company:Call it a workspace, call it a playground for minds, call it a greenhouse for brands. Workafella is what we call it.At Workafella, we build high-energy workspaces designed to inspire fresh thinking, let doers collaborate, and let businesses rise and shine. Caffeine healing and ergonomic comforts are the tip of the iceberg. Workafella is a...
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Event Manager
4 weeks ago
Hyderabad, Telangana, India Workafella Full timeAbout the Company:Call it a workspace, call it a playground for minds, call it a greenhouse for brands. Workafella is what we call it.At Workafella, we build high-energy workspaces designed to inspire fresh thinking, let doers collaborate, and let businesses rise and shine. Caffeine healing and ergonomic comforts are the tip of the iceberg. Workafella is a...
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Event Manager
4 weeks ago
Hyderabad, Telangana, India Workafella Full timeAbout the Company: Call it a workspace, call it a playground for minds, call it a greenhouse for brands. Workafella is what we call it. At Workafella, we build high-energy workspaces designed to inspire fresh thinking, let doers collaborate, and let businesses rise and shine. Caffeine healing and ergonomic comforts are the tip of the iceberg. Workafella is...
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Event Manager
2 weeks ago
Hyderabad, Telangana, India Workafella Full timeAbout the Company:Call it a workspace, call it a playground for minds, call it a greenhouse for brands. Workafella is what we call it.At Workafella, we build high-energy workspaces designed to inspire fresh thinking, let doers collaborate, and let businesses rise and shine. Caffeine healing and ergonomic comforts are the tip of the iceberg. Workafella is a...
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Event Manager
2 days ago
Hyderabad, Telangana, India Workafella Full timeAbout the Company: Call it a workspace, call it a playground for minds, call it a greenhouse for brands. Workafella is what we call it. At Workafella, we build high-energy workspaces designed to inspire fresh thinking, let doers collaborate, and let businesses rise and shine. Caffeine healing and ergonomic comforts are the tip of the iceberg. Workafella is...
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Events Operations Manager
15 hours ago
Hyderabad, Telangana, India beBeeLeadership Full time ₹ 15,00,000 - ₹ 25,00,000Key Roles and ResponsibilitiesEvent Management LeadershipAs an experienced event management professional, you will oversee the entire event process from planning to execution at client locations. Your primary focus will be on driving operational efficiency while maintaining exceptional client relationships.Plan, set up, and execute events at client sites...
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Event Management Professional
3 days ago
Hyderabad, Telangana, India beBeeManagement Full time ₹ 8,00,000 - ₹ 12,00,000Project professionals are highly sought after individuals who can oversee and manage the creation of essential documents for various events. In this role, you will be responsible for documenting the process of creating and approving event information within your area of responsibility.As a project specialist, your primary function will be to evaluate the...
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Urgent: Event Management Intern
3 weeks ago
Hyderabad, Telangana, India UNIBEATS Full timeJob DescriptionCompany DescriptionUNibeats is a vibrant and dynamic event organizing company that collaborates with colleges to host a wide range of exciting events. Specializing in organizing concerts, college festivals, and other entertainment events featuring trending artists, UNibeats is known for innovative event concepts and seamless execution. The...
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Associate Event Manager
14 hours ago
Hyderabad, Telangana, India SmartQ Full timeJob DescriptionYouve grown as a professional in your field, from executing detailed event plans to optimizing event workflows. If you&aposre ready to take the next step in your career within a dynamic and fast-paced environment, were looking for you.As an Associate Events Manager, your core responsibilities will involve coordinating and managing various...
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Freelance Event Management Profile
4 days ago
Hyderabad, Telangana, India 2coms Full timeFreelance Event Executive / CoordinatorWe are seeking experienced Freelance Event Professionals to join our on-ground team for exciting events across the city.As a Freelance Event Executive / Coordinator, you will be responsible for overseeing event setup and execution, coordinating with vendors, staff, and clients, managing crowd control, registrations, and...