Senior Software Engineer Fullstack Engineer

1 day ago

Cochin Kochi Ernakulam, India Getinz Techno Services Full time

Job Description In this role, you will be responsible for the full lifecycle of application management, focusing on a B2C application. You will support ongoing operations, participate in incident and problem management, coordinate releases and updates, and drive changes in collaboration with teams across geographies. This role requires a well-rounded developer with solid experience in Frontend, Backend, and DevOps technologies. Key Responsibilities: Problem & Incident Management: - Identify and resolve technical issues encountered during application use. - Ensure incidents are tracked, responded to, and resolved within SLA timelines. Release & Update Coordination: - Plan and implement updates, version changes, and system upgrades. - Ensure smooth release cycles with minimal impact on end-users. Change Management: - Execute and coordinate changes in the application environment. - Collaborate with stakeholders to assess and minimize operational impact. Support & Enhancement: - Contribute to support and enhancement projects on a need basis. - Be part of the on-call support rotation as required. Team Collaboration: - Work closely with the Senior Project Manager in Germany for planning, reporting, and alignment on deliverables. - Mandatory Skills: - Strong hands-on experience with Frontend, Backend, and DevOps technologies - Minimum 5 years of professional experience in software development or application management - Proficiency in ITIL service management frameworks - Experience with Incident, Problem, and Change Management processes - Familiarity with Agile/Kanban project management methodologies - Strong analytical and problem-solving skills - Excellent English communication, presentation, and stakeholder engagement abilities - Willingness to work in rotational shifts and handle on-call support when needed - Education & Experience: - Bachelors or Master s degree in a relevant field - Equivalent practical experience will also be considered

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