Relationship Officer-sbe-small Business Enterprise-sales

5 days ago

Salem TN IN Kotak Mahindra Bank Full time

Role Relationship Officer- SBE Grade- E0 Assisting team in day to day tasks and coordinating with RMs for activities related to business Document collection from client and to ensure completion of all the documents along with signatures and stamps To ensure documentation is completed with utmost accuracy and to ensure the case is cleared in first pass Coordinating with the internal teams for documentation to ensure smooth processing of client transactions To understand clients business provide appropriate working capital and business loan solutions Deal across secured and unsecured lending such as Fund non-Fund based products like Cash Credit Demand Loan BG etc Work closely with Branch Banking teams for new customer addition To ensure smooth onboarding of the client and catering to client requirements Coordinate with the internal teams RMs or clients for completion of documentation relating to renewal modification enhancement or fresh disbursement To coordinate with RMs for business related activities and also help in cross sell Calling active clients to encourage them to take up new facilities and products Addressing client s uncertainties grievances and suggestions on time Communicating requests and acceptances of offers to our sales team for closing Recording all successful and unsuccessful attempts to close sale Keep up quality service by adhering to organizational guidelines To be updated about the latest product offerings and offers To understand clients business provide appropriate working capital solutions across Fund non Fund based products To penetrate client with various products for the primary Relationship Group companies To build relationships with key persons in the target segments build client trust confidence Focus to continually increase the Book size and profitability of the assigned portfolio To understand client business models trade related activities cash flows etc and identify opportunities and grow client relationships To be alert on competitive elements in the target segments viz other banks etc Augment the presence and penetration of the Kotak brand in the target market Maintain high caliber client service Improve efficiency by monitoring overseeing continuous improvement of processes Constantly have a rapport with the operating units to customize and develop solutions Job requirements Passionate to do sales Go Getter Attitude Strong Customer Orientation Self-Motivated Good relationship Management Good communication Good convincing influencing skills Graduation is a must

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