Helpdesk Lead
4 weeks ago
Job Description - Develop specific and measurable targets for all IT services to ensure quality and efficiency - Monitor and track service performance against agreed Service Level Agreements (SLAs) - Manage and optimize team rosters and schedules to ensure 24/7 service availability - Lead people management activities including team coordination, performance monitoring, and training - Coordinate with stakeholders to address service issues and implement continuous improvement plans - Ensure compliance with CMM Level 5 processes and best practices - Be flexible to work in rotational shifts as per business needs
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Helpdesk Executive
2 weeks ago
Gurugram, Haryana, India JLL Full timeJLL supports the Whole You, personally and professionally. Helpdesk Executive Work Dynamics **What this job involves**: Redefining user support “Our customer—our priority” will be your tagline. Leading the helpdesk operations team, you will lend your expertise in analysing data, crafting infographic reports that present trends, and identifying areas...
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Helpdesk Executive
2 days ago
Gurugram, Haryana, India JLL Full timeJLL supports the Whole You, personally and professionally. Helpdesk Executive Work Dynamics **What this job involves**: Redefining user support “Our customer—our priority” will be your tagline. Leading the helpdesk operations team, you will lend your expertise in analysing data, crafting infographic reports that present trends, and identifying...
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Manager - It Helpdesk
3 weeks ago
Bengaluru, India Whatjobs IN C2 Full timeAbout the Team The IT team at Navi ensures smooth day-to-day operations across the organization, and focuses on enhancing workplace experience. They manage office services, coordinate logistics, and handle administrative tasks to support stakeholders in achieving their objectives. About the Role The IT Helpdesk Manager is responsible for overseeing the...
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Manager - it helpdesk
4 weeks ago
Bengaluru, India Navi Full timeAbout the TeamThe IT team at Navi ensures smooth day-to-day operations across the organization, and focuses on enhancing workplace experience. They manage office services, coordinate logistics, and handle administrative tasks to support stakeholders in achieving their objectives.About the RoleThe IT Helpdesk Manager is responsible for overseeing the...
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Manager - IT Helpdesk
2 weeks ago
Bengaluru, India Navi Full timeAbout the TeamThe IT team at Navi ensures smooth day-to-day operations across the organization, and focuses on enhancing workplace experience. They manage office services, coordinate logistics, and handle administrative tasks to support stakeholders in achieving their objectives.About the Role The IT Helpdesk Manager is responsible for overseeing the...
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Manager - It Helpdesk
4 weeks ago
Bengaluru, India Navi Full timeAbout the Team The IT team at Navi ensures smooth day-to-day operations across the organization, and focuses on enhancing workplace experience. They manage office services, coordinate logistics, and handle administrative tasks to support stakeholders in achieving their objectives. About the Role The IT Helpdesk Manager is responsible for overseeing the...
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Manager - it helpdesk
4 weeks ago
Bengaluru, India Navi Full timeAbout the TeamThe IT team at Navi ensures smooth day-to-day operations across the organization, and focuses on enhancing workplace experience. They manage office services, coordinate logistics, and handle administrative tasks to support stakeholders in achieving their objectives.About the RoleThe IT Helpdesk Manager is responsible for overseeing the...
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Manager - IT Helpdesk
3 weeks ago
Bengaluru, India Navi Full timeJob Description About the Team The IT team at Navi ensures smooth day-to-day operations across the organization, and focuses on enhancing workplace experience. They manage office services, coordinate logistics, and handle administrative tasks to support stakeholders in achieving their objectives. About the Role The IT Helpdesk Manager is responsible for...
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AM-AP Helpdesk
3 days ago
Gurugram, Gurugram, India Genpact Full timeJob Description Ready to shape the future of work At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow...
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Helpdesk Team Lead
2 weeks ago
Bengaluru South, Karnataka, India Darwin Resources Full time ₹ 12,00,000 - ₹ 20,00,000 per yearTitle : ServiceNow platform supportLocation : BangaloreRole Name:L1 Helpdesk Team Lead – ServiceNow Platform Support (Custom Applications)Experience Range:6–8 years overall, with 3+ years in a leadership or supervisory role in IT support, and 2–4 years of experience in ServiceNow platform supportAbout the RoleWe are looking for a proactive and...