Customer Service Executive
3 days ago
Role Overview We are seeking a highly motivated and empathetic Customer Service Executive CSE to be the primary voice of The Visa Tales You will be the first and most important point of contact for our new leads and current clients Your mission is to ensure every person who interacts with us feels heard valued and professionally guided This role is critical for our growth involving client management lead nurturing and proactive outreach Key Responsibilities First Point of Contact Professionally manage all incoming inquiries via phone WhatsApp email and social media Lead Qualification Engage with new leads to understand their visa requirements provide initial information and filter them based on our service criteria Consultation Management Schedule qualified leads for detailed consultations with our senior consultants Jeet and RCIC Jay Client Relationship Management Maintain regular proactive communication with all active clients providing clear status updates on their application Address client queries and concerns with patience and empathy managing their expectations effectively Assist clients in gathering and organizing necessary documents Proactive Outreach In your free time conduct follow-up calls to cold or past leads from our database to re-engage them and offer our consultation services Data Management Diligently update and maintain all client information interactions and file status in our client management system Airtable What We Are Looking For Must-Haves Proven experience in a customer-facing role e g customer service tele-caller front-desk executive or receptionist Exceptional Communication Skills Fluency in Gujarati and English both spoken and written is mandatory Core Skills You must be empathetic patient and highly organized Phone Confidence A clear professional and friendly telephone manner Tech-Savvy Comfortable using computers and learning new software we use Airtable Notion and Todoist Attitude A proactive can-do attitude a willingness to learn and strong problem-solving skills Preferred Qualifications Nice-to-Haves Fluency in Gujarati Hindi English is added benefit Prior experience in the visa immigration or overseas education industry is added advantage Familiarity with CRM or client management software Why Join The Visa Tales Be Part of a Unique Brand You will work for the only RCIC-certified firm in Bhavnagar a unique mark of quality and trust Growth Opportunity As a core member of a growing startup you will have the opportunity to learn and grow with the company Professional Environment A supportive respectful and goal-oriented work culture Direct Mentorship Learn directly from the firm s partners and industry experts Job Types Full-time Fresher Pay 9 900 00 - 11 900 00 per month Work Location In person
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Bhavnagar, GJ, IN Unipath Specialty Laboratory Ltd Full timeUnipath Specialty Laboratory Limited Unipath Specialty Laboratory Limited Ahmedabad 380006 Receptionist Customer Service Executive Reception Bhavnagar On site Employee Job Type Employee Job Qualification Bachelor of Commerce BCom Workplace type On Site Required Skills COMPLUTER Customer Service...
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Bhavnagar, GJ, IN Unipath Specialty Laboratory Ltd Full timeUnipath Specialty Laboratory Limited Unipath Specialty Laboratory Limited Ahmedabad 380006 Receptionist Customer Service Executive Reception Bhavnagar On site Employee Job Type Employee Job Qualification Bachelor of Arts BA Workplace type On Site Required Skills CUSTOMER CARE Customer Service...
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Customer Service Executive
2 days ago
Bhavnagar, Gujarat, India The Visa Tales Full time ₹ 1,40,000 - ₹ 1,50,000 per yearRole OverviewWe are seeking a highly motivated and empathetic Customer Service Executive (CSE) to be the primary voice of The Visa Tales. You will be the first and most important point of contact for our new leads and current clients.Your mission is to ensure every person who interacts with us feels heard, valued, and professionally guided. This role is...
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Customer Service Executive
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Bhavnagar, India Hetfy Software Solutions LLP ® Full timeCompany Overview: Founded in 2016, previously known as E Solution Service, is an Indian company. We are a part of RexBrown UK and provide them with offshore e-commerce outsourcing. Hefty Software Solutions LLP is dedicated to providing the most up-to-date knowledge of industry practices and insight into emerging but practical and dependable solutions. Our...
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Customer Service Executive
1 week ago
Bhavnagar, India Hetfy Software Solutions LLP Full timeCompany Overview: Founded in 2016, previously known as E Solution Service, is an Indian company. We are a part of RexBrown UK and provide them with offshore e-commerce outsourcing. Hefty Software Solutions LLP is dedicated to providing the most up-to-date knowledge of industry practices and insight into emerging but practical and dependable solutions. Our...
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Bhuj, GJ, IN Unicorn Infosolutions Pvt. Ltd (Apple Authorised Service Provider) Full timeUnicorn is an Apple Authorised Service Provider Kindly have a look at our website for more information www unicornstore in We are looking for a Customer Service Representative for our location based in Bhuj Gujarat As a Technician you help Apple Product owners get quick efficient support developing strong positive relationships with Apple When a customer...
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Customer Support Officer
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Bhavnagar, GJ, IN Growsoft Info Solution Pvt.Ltd Full timeAre you a customer service whiz with a passion for building relationships Do you thrive in a fast-paced environment and enjoy exceeding expectations If so join our amazing team as a Customer Support Hero In this dynamic role you ll be the champion for our valued customers providing exceptional support across multiple channels phone email chat You ll be a...
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Bhavnagar, India Unipath Specialty Laboratory Full time**Unipath Specialty Laboratory Limited**: - Unipath Specialty Laboratory Limited - Ahmedabad (380006) **Receptionist | Customer Service Executive | Reception | Bhavnagar | On site | Employee**: **Job Type**: **Employee**: **Job Qualification**: **Bachelor of Arts (BA)**: **Workplace type**: **On Site**: **Required Skills**: **CUSTOMER CARE**: **Customer...
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Bhavnagar, India Unipath Specialty Laboratory Full time**Unipath Specialty Laboratory Limited**: - Unipath Specialty Laboratory Limited - Ahmedabad (380006) **Receptionist | Customer Service Executive | Reception | Bhavnagar | On site | Employee**: **Job Type**: **Employee**: **Job Qualification**: **Bachelor of Commerce (BCom)**: **Workplace type**: **On Site**: **Required Skills**: **COMPLUTER**: **Customer...
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Bhavnagar, Gujarat, India Unipath Specialty Laboratory Ltd Full time ₹ 2,00,000 - ₹ 4,00,000 per yearUnipath Specialty Laboratory LimitedUnipath Specialty Laboratory LimitedAhmedabad Receptionist | Customer Service Executive | Reception | Bhavnagar | On site | EmployeeJob TypeEmployeeJob QualificationBachelor of Commerce (BCom)Workplace typeOn SiteRequired SkillsCOMPLUTERCustomer Service ExecutiveEmployeeJob DescriptionJob Title: Customer Service...